Senior Network Engineer L3

• Perform

  L3-level troubleshooting

  for complex network issues impacting customer services.
• Handle

  fault and change management

  , including analysis, RCA (Root Cause Analysis), and resolution.
• Ensure

  end-to-end service availability

  across data, voice, and transport networks.
• Manage

  outage situations

  , coordinate with internal and external stakeholders for restoration.
• Provide

  technical escalation support

  for Level 1 and Level 2 teams.

2. Configuration Maintenance

• Manage

  configuration, deployment, and optimization

  of network devices (routers, switches, firewalls, load balancers).
• Perform

  software upgrades, patch management

  , and ensure compliance with network standards.
• Develop and maintain

  network documentation

  and design records.

3. Network Design Implementation

• Participate in

  network solution design

  , implementation, and integration of new technologies.
• Support

  MPLS, BGP, OSPF, EIGRP

  , and

  Layer 2/Layer 3 switching

  environments.
• Implement

  network security measures

  including VPNs, firewalls, and access control systems.

4. Performance Automation

• Utilize tools such as

  Wireshark, Netcool, Junos Space, and HP OpenView

  for monitoring and performance management.
• Perform

  capacity planning

  and recommend network improvements.
• Develop and maintain

  automation scripts

  using Python or Ansible to streamline operations.

5. Coordination Stakeholder Management

• Liaise with

  Technology Operations, Service Managers, Vendors

  , and

  Project Teams

  for technical delivery.
• Manage

  vendor escalations

  with Cisco, Juniper, F5, or other OEMs.
• Participate in

  post-incident reviews

  and contribute to service improvement plans.

Technical Skills Required:

• Deep knowledge of

  Routing Switching protocols

  : MPLS, BGP, OSPF, EIGRP, STP, RIP, TCP/IP.
• Expertise in

  network devices and OS

  : Cisco IOS, Juniper JUNOS, F5 Load Balancers, Cisco Wireless.
• Good understanding of

  security technologies

  : Firewalls, VPNs, IDS/IPS.
• Familiar with

  network analysis and diagnostic tools

  : Wireshark, MRTG, Cacti, Netcool, HP NNM.
• Intermediate knowledge of

  Unix Shell scripting

  and

  network automation (Python/Ansible)

  .
• Understanding of

  internet protocols and services

  : IMAP, POP, SMTP, HTTP, LDAP, XML.

Soft Skills / Attributes:

• Excellent

  analytical and troubleshooting

  abilities.
• Strong

  customer focus

  and communication skills.
• Capable of

  working under pressure

  in 24x7 operational environments.

• Leadership and coordination skills

  for incident and problem management.
• Highly organized, process-driven, and detail-oriented.

Experience Qualifications:

• Experience:

  Minimum 7+ years in Network Engineering / Operations roles.

• Certifications (Preferred):

  • Cisco: CCNP / CCIP / CCSP / CCDP / CCIE
  • Juniper: JNCIP
  • Security: CCSA / CCSE (desirable)

• Education:

  Bachelor s degree in Electronics, Telecommunications, or Computer Science.