Senior Netapp Engineer – L3 level

 Our Company 
Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The Role 
Were looking for expert in Advanced NetApp L3 level support, CVO ONTAP, ITIL processes (Change Management, Problem Management) and experience in implementing automation. The role requires advanced troubleshooting skills and the ability to optimize NAS systems for high-performance operations. LocationHyderabad (Work from Office) 
 Key Responsibilities: 

8+ years of hands-on experience withNetApp CDOT (ONTAP)L3 level support

Should have expertise inITIL processes (Change Management, Problem Management).

Hands-on experience withCVO ONTAP (Cloud Volumes ONTAP).

ProvideL3-level support forNetApp CDOT in a NAS environment, ensuring high availability and performance.

Demonstratein-depth expertise inNetApp C Mode, including cluster configuration, SVM/volume-based replication, LIFs setup and storage efficiency implementation.

Manage and troubleshootSMB/CIFS shares, NFS exports and dual protocol shares, ensuring seamless data access and performance.

Performperformance analysis, troubleshooting and root cause analysis (RCA)using tools likeNetApp Active IQ Manager, OCUM and OnCommand System Manager.

Plan and executepatch/microcode upgrades anddata migration from other storage arrays to NetApp C Mode, following ITILChange Management

LeadProblem Management activities, including identifying, diagnosing and resolving complex storage issues.

Implementautomation solutions to streamline storage operations, improve efficiency and reduce manual efforts.

Configure and manageCluster Aggregates, Volumes, Qtrees, Snapshots and SVMs, adhering to industry best practices.

Collaborate with vendors and cross-functional teams to resolve complex technical issues and ensure smooth operations.

Mentor BAU support teams, contribute as anindividual contributor and translatebusiness requirements into scalable technology solutions.

Candidate with B. E/ B. tech/ M.Sc. or equivalent degrees are preferred

 About us 
Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.#LI-RS1 Championing diversity, equity, and inclusion 
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you 
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.