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SBI Card
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Senior Manager - WhatsApp (Project Manager 2)

Senior Manager - WhatsApp (Project Manager 2)

SBI Card

11 - 14 years

40 - 45 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

service delivery spring boot pmp bfsi project management wellness credit cards medical insurance management it operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

What s in it for YOU

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
Dynamic, Inclusive and Diverse team culture
Gender Neutral Policy
Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

The role is responsible for Project Management for WhatsApp.

Role Accountability

This role will manage projects on WhatsApp for Customer platform which will be use for providing servicing to SBI Card customers.
Collaborate with people from different application teams and technical abilities to deliver the optimized technical solution for the business problem in hand
Manage project timelines and cost ensuring highest quality and adherence to technology best practices and IT security requirements.
Manage development partners to deliver projects with best possible quality and well with in time & budget. Person is expected to review design and code delivered by the partner
Working with business/user group representatives to understand business processes and requirements. Translating the same into WhatsApp Project designs
Keep him/her self-updated with latest technology trends in the industry and try and implement best suited technology changes within the opportunities provided by our business landscape
1. On time project completion

Measures of Success

Number of parallel projects
Quality of delivery (All P1 / P2 closure at the time of production delivery)

Technical Skills / Experience / Certifications

Technical Knowledge of Micro Service, Rabbit MQ , Redis Cache
Certifications (Good to have)
PMP / CSM

Competencies critical to the role

Should have strong written and verbal communication skills
Strong analytical skills strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve
Project management - You should have an experience of defining IT processes, cross-platforms IT solutions and delivery of projects in WhatsApp technologies through a vendor/partner delivery team
Demonstrated customer focus evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint
Stakeholders management - You need to effectively manage business and IT stakeholders through regular reviews and effective communication. You need to play as a strong team-member who can collaborate and lead large to midsized deliveries
Technical knowledge - Java, Microservices (Spring Boot Framework), API s
Service delivery - Well versed with service delivery and IT operations to manage application uptime, incident, compliance, change etc.

Qualification

B. E, Btech, MBA (Systems), MCA

Preferred Industry

Credit Cards / BFSI

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