Senior Manager - TAM ( Infra & Security)

Desired Skill sets & requirement

B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM )

In managingand implementing large multilocation IT Network Projects

Experience of implementing end to end Projects in PSU/ Government Bodies/ Autonomous Organizations (Under any Indian Governmentlaw) in India.

Certifications: PMP / Prince2 Certification (Ifcertified better).

Technical Certification: Vmware, Openstack, OperatingSystem

Proficientin Windows/Linux systems and virtualization technologies with strong technicalunderstanding of Linux OS, storage, Networkand backup solutions.

. Experienced inpublic and private cloud environments, with exposure to firewalls, proxies,IDS/IPS, SIEM, DDoS protection, and Zscaler.

. Familiarwith MPLS, and ILL, ensuring robust enterprise connectivity and communication.

. Familiar withInfoSec trends, enabling effective positioning of security solutions forcustomers.

Strong analytical mindsetwith proven ability to troubleshoot and resolve complex technical issuesefficiently.

Excellentlogical reasoning to assess technical issues.

CapacityManagement for customer infrastructure and services.

RiskIdentification and tracking for Customer infra

Leadingcustomer calls and getting into conclusion on the purpose of the call.

Abilityto audit customer infrastructure and suggest improvements.

Abilityto forecast churn and upgrades for account base.

Abilityto tailor message formats and contents to the audience and get heard.

Abilityto manage multiple initiatives simultaneously.

Comfortabledealing with complex customer relationships, decision processes and competingagendas

Abilityto travel for customer meeting/service reviews or Resident On site at CustomerPlace

. The standard working hours are from09:30 am to 06:30 pm, Flexibility may be required to accommodate projectdeadlines.