Senior Manager - Security Operations

Purpose/Objective

Lead and manage security operations for coal transportation across multiple states, ensuring secure, uninterrupted, and compliant movement of coal via road and rail. Develop and implement a robust security framework to mitigate risks such as pilferage, unauthorized access, route deviations, and tampering. Coordinate with internal teams, external agencies, and law enforcement to maintain operational integrity and respond swiftly to incidents. Drive continuous improvement in security processes, intelligence gathering, and incident response to protect high-value assets and support business continuity.

Key Responsibilities of Role

Security Strategy & Governance - Develop and execute security strategies for coal transportation, aligned with organizational objectives and risk assessments. - Establish and maintain SOPs for all aspects of coal logistics security, including loading, transit, and unloading points. - Lead strategic initiatives to enhance security infrastructure and operational excellence across transportation routes. Operational Oversight - Oversee deployment and performance of security personnel at critical points: loading sites, transit routes, and unloading destinations. - Supervise Quick Response Teams (QRTs) and ensure dynamic deployment based on real-time risk and intelligence inputs. - Implement cluster-based surveillance and monitoring frameworks for high-risk corridors. Risk Management & Intelligence - Conduct regular risk assessments of transportation routes, identifying vulnerabilities and updating risk profiles. - Gather actionable intelligence from internal and external sources to proactively address emerging threats. - Maintain close liaison with local police, administrative authorities, and logistics partners for coordinated security efforts. Incident & Crisis Management - Lead incident response for security breaches, route deviations, accidents, or emergencies along coal routes. - Ensure rapid mobilization of QRTs and effective coordination with emergency services. - Document incidents, analyze root causes, and implement corrective actions to prevent recurrence. Compliance & Audit - Ensure adherence to all statutory, regulatory, and company-specific security requirements. - Facilitate internal and third-party audits of security operations; address findings and drive continuous improvement. People & Stakeholder Management - Lead, mentor, and develop the security team, fostering a culture of vigilance, accountability, and operational excellence. - Engage with vendors, transporters, and technology partners to ensure seamless integration of security solutions. - Conduct training and awareness programs for security staff and logistics personnel. Key Interactions Internal: Security Operations Head, Logistics, Site Teams, HR, Compliance. External: Law enforcement agencies, local administration, security vendors, transporters, technology partners. KRAs & KPIs Reduction in incidents of pilferage, unauthorized access, and route deviations. Response time to security incidents and emergencies. Compliance with SOPs and audit requirements. Effectiveness of intelligence gathering and risk mitigation measures. Stakeholder satisfaction (internal and external).

Technical Competencies

Surveillance, Monitoring & Technology,Compliance, Standards & Audit,Incident & Crisis Management,Risk Assessment, Intelligence & Liaison

Qualifications and Experience

Educational Qualifications & Experience - Bachelor’s degree in security management, Business Administration, or a related field - Postgraduate qualifications or certifications (CPP, PSP, TAPA, PMP) are desirable - Minimum 10 - 12 years of experience in security operations, with at least 5 years in a leadership role managing logistics or transportation security across multiple - Proven expertise in risk assessment, crisis management, and stakeholder coordination in high-value logistics environments.