Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Chennai
>
Guidehouse
>
Senior Manager Quality- AR-RCM

Senior Manager Quality- AR-RCM

Guidehouse

12 - 17 years

17 - 19 Lacs

Chennai Thiruvananthapuram

Posted:4 hours ago| Platform:

Apply

Skills Required

SAN Manager Quality Assurance Team management Staffing Process improvement Information security Analytical US healthcare Black Belt Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

This position will be responsible for managing the Quality Operation of processes and projects within Guidehouse. He/ she will be managing day-to-day activities related to quality and will be responsible for driving the process improvement initiatives in the organization. They analyse data, identify areas for improvement, and implement solutions to ensure compliance with regulations and promote operational efficiency. This role often involves working with various departments, staff training, and continuous monitoring of quality metrics.

What You Will Do:

Guiding organizations through the deployment of quality systems and certification processes.
Assisting in the implementation of statistical methodologies and quality tools to monitor and control quality.
Planning, coordinating, and participating in system reviews and quality audits, while aiding staff in identifying potential improvements to systems, processes, and workflows.
Supporting and promoting the development of objectives, strategies, and plans aimed at achieving client satisfaction and the efficient use of an organization s resources.
Liaising with clients to monitor their perceptions regarding the organization s quality and timeliness.

Monitor team processes and ensure SLAs for all clients/projects are met.
Analyse quality metrics to identify areas of improvement and implement corrective actions as needed.
Manage daily operations, planning, and problem-solving with team leaders and members.
Provide support and guidance for quality assurance reviews and delivery of feedback and training.
Develop, generate, and deliver routine reports for monitoring and reporting on team performance and customer feedback.
Assist with the documentation of processes and operating procedures.
Advise and potentially deliver training related to quality programs and objectives.

Shall understand and abide by the organizations information security policy and protect the confidentiality, integrity and availability of all information assets.

Shall report incidents related to security of information to concerned authorities.

What You Will Need:

Graduate/ Bachelor s degree in any stream (e.g: BBA, B. Com, BSc, B Tech, etc) from an accredited college or university.

Minimum Experience and skills

Over 12 years of experience in managing Transactional Quality in US Healthcare, Revenue Cycle Management (RCM), including at least 3 years in a supervisory role.
Six Sigma Green Belt or Black Belt certification preferred.
Experience in managing diverse teams across various processes working in shifts or multiple locations.
Experience in process development, mapping, and new project implementation.
Advanced understanding of operational metrics, methodologies, and processes.
Ability to engage with all levels of the business.
Strong analytical, critical thinking, and problem-solving skills.
Proficient English language skills (written & verbal).
Experience in training and mentoring junior staff.
Effective interpersonal skills and team management capabilities.
Flexibility to work rotating shifts and scheduled workdays to meet operational and departmental objectives.

What would be Nice to Have:

Six Sigma Green Belt or Black Belt certification preferred.
Competency in Microsoft Office (Word, Outlook, Excel, PowerPoint).

More Jobs at Guidehouse

Coder / Senior Coder / QA - Profee & Facility

Chennai

2 - 7 yrs

INR 2 - 7 Lacs

Senior Process Associate

Trivandrum, Kerala, India

2 - 5 yrs

Salary: Not disclosed

Devops Infrastructure Engineer

Thiruvananthapuram

Experience: Not specified

INR 1 - 4 Lacs

Quality Analyst - KYC

Trivandrum, Kerala, India

Experience: Not specified

Salary: Not disclosed

Senior Process Associate

Trivandrum, Kerala, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Guidehouse

Business Consulting and Services

McLean Virginia

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Manager Quality- AR-RCM