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Senior Manager - Product Engineering

Senior Manager - Product Engineering

Sprinklr

8 - 13 years

20 - 25 Lacs

gurugram

Posted:None| Platform:

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Skills Required

computer science product engineering manager product engineering project management machine learning data privacy data mining microsoft enterprise software monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world s most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Job Description

We are looking for a highly skilled and experienced Senior Manager- Product Engineering (AI/ML) to lead and scale our AI/ML initiatives. In this role, you will drive the development, deployment, and optimization of AI/ML models and solutions that directly impact business outcomes. You will lead a team of data scientists, machine learning engineers, working closely with product, engineering, and business stakeholders.

What you'll do:

Lead the end-to-end lifecycle of AI/ML projects, from problem definition and data exploration to model development, deployment, and monitoring.
Manage and mentor a cross-functional team of AI/ML professionals.
Define the AI/ML roadmap and strategy aligned with business goals.
Oversee model accuracy, performance, ethical AI practices.
Collaborate with engineering and product teams to integrate ML models into production systems.
Stay abreast of the latest AI/ML technologies, frameworks, and research.
Ensure scalability, reliability, and performance of AI/ML systems.
Present findings and insights to senior leadership and stakeholders.
Drive innovation by identifying new AI opportunities within the organization.

What make's you qualified:

Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, Mathematics, or a related field (Ph.D. preferred).
8+ years of experience in AI/ML, with at least 3 years in a leadership or managerial role.
Strong proficiency in Python, Agentic AI, TensorFlow, PyTorch, Scikit-learn, or similar ML frameworks.
Deep understanding of machine learning algorithms, deep learning, NLP, and data mining techniques.
Experience with cloud platforms (AWS, GCP, or Azure) and ML Ops tools and a strong understanding of cloud deployment technologies like Kubernetes or Docker containers.
Proven track record of deploying AI solutions in production environments.
Excellent leadership, project management, and communication skills.
Knowledge of data privacy regulations and ethical AI practices.
Publications or patents in the AI/ML field.
Experience with Multi-Modal ML including Generative AI.

Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

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Sprinklr

Software Development

New York NY

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Senior Manager - Product Engineering