Senior Manager - OTC

Bunge

8 - 12 years

10 - 15 Lacs

mohali

Posted:4 days ago| Platform:

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Skills Required

bpo order management supply chain supply chain management team management claims project management process improvement customer support analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position will be responsible for service delivery management and transformation of Customer Service & Sales Support function from BBS MOH; individual will be leading a team engaged in service delivery of Customer Service & Sales Support, Controls adherence and period end closing & reporting for different regions within BEMEA/BAS/BNA.
Identify improvement / automation opportunities within existing process and drive improvement initiatives towards digitalization of Customer Service & Sales Support function.
An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes.
Passionate about helping clients succeed and committed to delivering exceptional customer service.
Empathetic, patient, and understanding when dealing with clients facing financial challenges.

7. Key Competencies:

Knowledge and Skills

Technical

Education & Experience

Job Segment:

Supply Chain Manager, Logistics, Supply Chain, Six Sigma Black Belt, Sustainable Agriculture, Operations, Management, Agriculture

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