Senior Manager - Operations CHA (NHAVA SHEVA)

As an Operations Manager CHA at NHAVA SHEVA, you will be responsible for overseeing the operations of the CHA team, ensuring efficient and compliant customs clearance activities for import/export shipments. You will lead a team of 25+ individuals in Customs, Port & CFS areas, reporting directly to the head of the Imports department. Key Responsibilities: - Manage the operational team at Nhava Sheva to ensure seamless handling of import/export shipments. - Ensure timely clearance of import/export consignments according to defined timelines. - Maintain compliance with Customs and Allied Act requirements for shipments. - Address and resolve queries from the customs department effectively. - Stay updated on procedural requirements and changes in customs procedures, port/CFS requirements, and communicate such changes to the headquarters. - Minimize operational costs and eliminate unnecessary expenses. - Attend trade facilitating meetings at customs to address operational issues. - Define KRA/KPI of team members and conduct regular performance appraisals. - Uphold Health, Safety, and Environment standards. Qualifications Required: - Minimum Bachelor's Degree, with a Diploma in Customs, EXIM, etc preferred. - G or F Category Customs pass holder. - 5+ years of managerial experience. - Proficient in Custom & Allied Act, Law, and procedures. - Experience in cargo operations, handling ODC cargo, and communication with various stakeholders. - Strong communication skills. - Familiarity with Microsoft Office tools like Word, Excel, E-mail, Teams. - Self-starter with problem-solving abilities and high attention to detail. - Ability to optimize operations, drive continuous improvement, and reduce costs.,