Senior Manager - Investments

Oliver Wyman

9 - 10 years

20 - 25 Lacs

gurugram

Posted:12 hours ago| Platform:

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Skills Required

business process team management performance management coding project management process improvement consulting ms office risk management six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Prepare month and quarterly performance report for (Defined Contribution, Defined Benefit and Additional Voluntary Contributions clients)
Analyze performance of different investment options and overall plan
Communicate with investment and custodians to gather and/or clarify client specific data for reporting
Reviewing work of senior analysts/process developer and providing them guidance
Produce quarterly manager commentary by assessing the performance of fund/investment strategies
Involved in team management as well as production support for high level deliverables in investments
Client communications and reviews, managing ramp-ups and ongoing transitions
Periodical SLA monitoring and discussion with the stakeholders
Conducting One-O-Ones and team meetings
Define, delegate, monitor and participate in employee engagement activities
Responsible for mentoring and leading a team of analysts across different processes
Own accountability by being able to help teams troubleshot issues on projects
Responsible for driving Process Improvements
Career planning and grooming of team members for next level
Manage relationship with onshore Business Process Owners and senior management; liaison with stakeholders to build relationship for service delivery management
Ensuring exceptional client experience
Responsible for all performance management activities including supervision, goal setting, ongoing performance communication, employee engagement and development, review and mentoring
Project management, work allocation, real-time capacity management, peer review, process training and development of team members
Lead and manage end-to-end operations and ensure the seamless delivery of reports/projects
Play anchor role for all strategic projects and provide directions to the team
Prepare and manage KPIs and handle escalations
Participate in defining strategic priorities for the business
Focus on new capability development and branding imperatives
Lead efforts for people engagement, knowledge development initiatives for the team, and ensure adherence to compliance policy and organizational imperatives
Driving Process Improvement Initiatives and delivering results in line with Business Priorities

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