Senior Manager - Factory Quality

Location: Bengaluru Department: Central Quality Manufacturing Quality Type: Full-Time Experience: 2-5 years in Manufacturing Quality / Process Quality / QC Systems

Role Objective

Your mandate: Zero escapes from factory to customer.

Key Responsibilities

1. Process Quality & In-Line Control Define and enforce critical-to-quality (CTQ) checks at key assembly stages Establish Layered Process Audits (LPA) daily by line leads, weekly by QA Validate SPMs/jigs/fixtures for accuracy, repeatability, and operator friendliness Run first-piece approval at shift start/changeover Establish document control, defect logging, and audit frameworks aligned to ISO 9001

2. Outgoing Quality & Final Inspection Own OQC gate: only defect-free units shipped Build outgoing inspection SOPs (performance, aesthetics, trace checks) Track First Pass Yield (FPY), rework %, and escapes Implement containment plans for field-returned issues

3. Quality Systems & Traceability Integration Ensure barcode traceability is captured at assembly level and linked to Nexus project Maintain defect logging & Pareto analysis for factory issues Drive closure of internal NCRs with production and engineering Conduct internal process capability (CpK) checks for critical operations

4. People, Training & Culture
Train operators and line supervisors on quality ownership and visual SOPs Run daily defect huddles and escalate chronic issues Build culture of right first time rather than rework/repair Act as the voice of quality in daily production meetings

Required Experience & Skills

Experience:

Skills:

Success Metrics

Greater Than 98% First Pass Yield (FPY) on factory line
Less Than 0.5% outgoing defect rate (escapes to customer) 100% completion of daily LPAs and more than 90% audit compliance 100% of factory NCRs closed within 7 working days

Why This Role Matters