Senior Manager - Facilities

Position Overview:

The Senior Facility Manager is responsible for overseeing the maintenance, operations, and strategic planning of multiple facilities to ensure safe, efficient, and cost-effective environments that support business operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex facility operations while leading a team of facility professionals. Should have handled multiple sites across PAN India.

Primary Responsibilities:

Facility Operations Management

• Oversee day-to-day operations of multiple facilities including HVAC, electrical, plumbing, security, and building automation systems
• Develop and implement preventive maintenance programs to maximize equipment life and minimize downtime
• Manage facility budgets, forecasting, and cost control measures
• Ensure compliance with local, state, and federal regulations including OSHA, ADA, and environmental standards

Team Leadership

• Lead and mentor a team of facility coordinators, maintenance technicians, and contracted service providers
• Conduct performance reviews, training programs, and professional development initiatives
• Coordinate work schedules and resource allocation across multiple sites

Strategic Planning

• Develop long-term facility master plans and capital improvement strategies
• Conduct facility assessments and recommend upgrades or modifications
• Evaluate and implement new technologies to improve operational efficiency
• Support space planning and workplace optimization initiatives

Vendor and Contract Management

• Negotiate and manage contracts with external service providers and vendors
• Oversee contractor performance and ensure service level agreements are met
• Source and evaluate new vendors to optimize cost and service quality

Emergency Response and Safety

• Develop and maintain emergency response procedures and business continuity plans
• Coordinate with security teams and local emergency services
• Ensure workplace safety protocols are implemented and maintained
• Investigate incidents and implement corrective actions

Required Qualifications

Education and Experience

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• Minimum 10-15 years of facilities management experience with at least 5 years in a Managerial role
• Experience managing multiple facilities or large commercial properties

Technical Skills

• Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety)
• Proficiency in computerized maintenance management systems (CMMS)
• Understanding of building codes, safety regulations, and compliance requirements
• Project management experience and certification (PMP preferred)

Professional Certifications

• Facility Management Professional (FMP) or Certified Facility Manager (CFM)
• Professional Engineer (PE) license
• OSHA 30-Hour certification
• LEED certification

Skills and Competencies

• Excellent leadership and team management abilities
• Strong analytical and problem-solving skills
• Exceptional communication and interpersonal skills
• Budget management and financial analysis capabilities
• Ability to work under pressure and manage multiple priorities
• Proficiency in Microsoft Office Suite and facility management software

Required Skills:

• Ability to communicate technical concepts to technical and non-technical audiences verbally and in writing

• Proven leadership skills
• Strong creative and analytical thinking

• Solid writing skills
• Excellent customer service
• Analytical and problem-solving skills
• Aptitude for learning and implementing new technologies
• Excellent Customer facing and Service skills
• Strong organizational skills
• Strong project management skills
• Strong presentation skills