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AMERICAN EXPRESS
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Senior Manager -Enterprise Architecture

Senior Manager -Enterprise Architecture

AMERICAN EXPRESS

6 - 12 years

20 - 25 Lacs

Chennai

Posted:18 hours ago| Platform:

Apply

Skills Required

career development automation product engineering architecture enterprise architecture analytical management consulting business strategy operations financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

About Enterprise Architecture:

Enterprise Architecture is a key enabler of the company s technology strategy. The four pillars of Enterprise Architecture include:

Architecture as Code
: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.

Architecture as Design
: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.

Governance
: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.

Colleague Enablement:
this pillar is focused on colleague development, recognition, training, and enterprise outreach.

The Enterprise Business Architecture (EBA) team

serves as the organization s connective blueprint linking business strategy to technology execution through clear capabilities, value streams, processes, organizational constructs, information, and decision frameworks. As a strategic discipline, the team aligns business vision, product direction, and technology execution into an end-to-end unified model that drives clarity, consistency, and accelerates enterprise-wide technology transformation. Operating at the intersection of strategy, design, and delivery, the team shapes the Enterprise Business Capability Model (EBCM) and the operating frameworks that enable product, engineering, and business functions to innovate and deliver future-ready outcomes at scale, and unlock enterprise impact with speed, trust, and efficiency.

Ideal Candidate Profile

A
strategic systems thinker
with the
ability to see the enterprise whole
and connect disparate moving parts into a unified blueprint

A management
consulting-caliber communicator/storyteller
, with exceptional executive presence and analytical rigor

A
collaborator
who excels at bringing Product, Engineering, and Business leaders into alignment

A
builder
who can create frameworks, models, and governance structures that scale

A
change leader
energized by complexity, ambiguity, and enterprise transformation

Role Overview / Key Responsibilities

Enterprise Business Architecture Leadership & Strategic Influence

Define and evolve enterprise business capability model, value streams, and operating model blueprints.

Establish clear business architecture standards, principles, and governance to guide transformation initiatives.

Serve as a trusted advisor to senior business, product, and technology leaders on structural and strategic design decisions.

Shape and socialize enterprise blueprints through compelling executive storytelling, ensuring alignment across Product, Engineering, Technology, Operations, and Business units

Enterprise Modernization & Complex Use Case Enablement

Translate enterprise and line-of-business strategies into actionable capability roadmaps and transformation journeys for high-impact enterprise use cases

Conduct capability-to-technology mapping and journey/process analysis to identify synergies, redundancies, and modernization opportunities.

Partner with Enterprise Architecture to align business capabilities with certified APIs, data models, and integration patterns

Maintain authoritative architectural artifacts including capability maps, value streams, process models, and investment frameworks

Executive Communication

Craft clear, persuasive narratives (decks, POV, storyline white paper etc.) that communicate capability-driven decisions to C-level and senior leadership

Drive alignment across senior stakeholders to shape integrated architectures that reduce redundancy, enable reuse, and accelerate modernization

Organizational Leadership & Team Development

Work with a high-performing team of business architects and analysts, setting vision, elevating craft, and strengthening enterprise-wide capability rigor

Establish standards, best practices, and repeatable frameworks that enable consistent adoption of Business Architecture across the organization

Innovation, Emerging Technology & GenAI Integration

Identify and promote opportunities to leverage Generative AI, automation, and advanced analytics to modernize processes and improve operational performance.

Champion innovation in capability design, process transformation, and enterprise operating frameworks

Measurement, Value Realization & Regulatory Alignment

Ensure all architecture and transformation work aligns with regulatory, risk, and compliance requirements

Use KPIs, OKRs, scorecards, and architectural fitness metrics to guide leadership decisions and demonstrate return on investment

Required Qualifications

8-10

years
experience in Business Architecture, Enterprise Architecture, strategy, or operating model design within a large, complex organization

Deep expertise in
business architecture practices (
e.g. business capability modeling , value streams, domain modeling , operating model)

Experience with
Enterprise Architecture frameworks
(TOGAF/ BizBOK - conceptual familiarity is a must, certification will be a plus)

Strong understanding of
enterprise platforms
,
API ecosystems
,
integration architectures
, and
operating model transformation
.

Demonstrated ability to influence senior executives and facilitate alignment across large, matrixed organizations

Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units

Exceptional executive storytelling capability
, with a proven ability to translate complex strategies into clear, compelling narratives for senior leadership

Hands-on experience developing board-level and executive-committee materials
, including strategic storylines, transformation updates, and enterprise decision frameworks

Preferred Qualifications

Prior experience at a top tier Management Consulting firm
(i.e. McKinsey / BCG / Bain / Accenture / Deloitte etc) is highly desirable

MBA or

Master s degree
in Business , Strategy, Information Systems, or related field

Prior American Express experience or experience in a global financial services / payments enterprise

Background in
large-scale modernization
,
persistent capacity models
,
platform rationalization
, or
M&A integration
a strong plus

Familiarity with
API productization, domain-driven design
, merchant and/or B2B partner integration needs, and capability-driven governance models a strong plus

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulation s.

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AMERICAN EXPRESS

Financial Services

New York NY

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Senior Manager -Enterprise Architecture

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

About Enterprise Architecture:

Architecture as Code

Architecture as Design

Governance

Colleague Enablement:

The Enterprise Business Architecture (EBA) team

Ideal Candidate Profile

strategic systems thinker

ability to see the enterprise whole

consulting-caliber communicator/storyteller

collaborator

builder

change leader

Role Overview / Key Responsibilities

Enterprise Business Architecture Leadership & Strategic Influence

Enterprise Modernization & Complex Use Case Enablement

Executive Communication

Organizational Leadership & Team Development

Innovation, Emerging Technology & GenAI Integration

Measurement, Value Realization & Regulatory Alignment

Required Qualifications

8-10

years

business architecture practices (

Enterprise Architecture frameworks

enterprise platforms

API ecosystems

integration architectures

operating model transformation

Exceptional executive storytelling capability

Hands-on experience developing board-level and executive-committee materials

Preferred Qualifications

Prior experience at a top tier Management Consulting firm

MBA or

Master s degree

large-scale modernization

persistent capacity models

platform rationalization

M&A integration

API productization, domain-driven design

More Jobs at AMERICAN EXPRESS