We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
Process Excellence Consultant:
- Exposure to Lean Six Sigma Concepts / Design Thinking methodology
- Analytical and structured with extensive experience in managing and delivering large scale Transformation projects
- Should have delivered end-to-end Process Transformation and strategic projects for global clients
- Well versed with Industry Digital technologies & leading tools, Automation, AI and Analytics plus have a proven track record of implementing Digital solutions
- Experience in shaping of solutions, process diagnostics and savvy with PowerPoint and Excel
- Expert in Process Mapping and creating Value Stream Maps using MS Visio or power point
- Ability to conduct workshops with stakeholders to arrive at the objective
- Excellent at reporting and analysing data
- Manage changes to the project without unduly affecting the stated objectives and benefits
- Reporting on project progress and communicating relevant information to the Executive Committee, including the project board
- Benchmarking and providing recommendations to the client
Additional Responsibilities :
Business Development:
Identify new project opportunities within the business area, and proactively pitch for more work for Process Excellence as a whole, including building the consulting vertical even further
People Management and Internal initiatives:
- Managing a span of 2-3 FTEs of independent Consultants/Associate Consultants
Providing coaching and guidance to team members
Train and mentor new joiners, or up-skill tenured team members
To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise
Compliance - understand and adhere to M&G s Code of Conduct and, where appropriate, comply with all relevant regulatory policies.
Business stakeholders at all levels
External vendors (where required) for procurement of various project management tools
Knowledge, Skills, Experience & Educational Qualification
Knowledge & Skills (Must Have) :
- Confident & excellent communication
- Solid organizational skills including attention to detail
- Excellent presentation and public speaking skills
- Understanding of Power BI/other visualisation tools
- Ability to conduct workshops using Design Thinking technique
Knowledge & Skills (Additional) :
Excellent interpersonal communication skills and establishing professional rapport
Good negotiating skills
Good problem-solving skills
Commercial awareness and third party management capability
Experience:
Proven working experience of minimum 12 years as a process consultant with experience
leading medium / high impact projects
Experienced in working with international stakeholders preferably from UK
Experience of managing projects involving Investments domain / Migration / Rationalisation of applications/Technology and Cloud transformation
Educational Qualification:
- Bachelor s degree (Master s preferred but not required)
- Lean Six Sigma Black Belt certified
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Any Microsoft cloud certifications
- Investment Banking related certifications is a plus
- Knowledge of Platforms/Solutions and/or working knowledge of platforms and exposure to BI solutions will be an added advantage
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.