Senior Logistics Coordinator (Male)

We are looking for a dynamic and detail-oriented Senior Logistics Coordinator (E-commerce) to oversee and streamline our logistics operations across both online and offline channels. The role involves supervising the logistics team, optimizing order flow, ensuring timely deliveries, and coordinating with warehouses, dispatch teams, courier partners, and e-commerce platforms to deliver a seamless customer experience.

Key Responsibilities

• Supervise logistics coordinators and delivery staff.
• Manage order flow from e-commerce platforms and ensure timely, accurate processing.
• Track and monitor deliveries via internal systems and dashboards.
• Coordinate with warehouse/dispatch teams to manage stock and avoid delays.
• Handle escalations, ensuring smooth operations and customer satisfaction.
• Liaise with courier partners, vendors, and marketplace logistics teams.
• Generate reports on order status, delivery performance, and costs.
• Drive process improvements for faster and more efficient deliveries.

Requirements

• Bachelor’s degree/diploma in Logistics, Supply Chain, Business, or a related field.
• Minimum 2–3 years of experience in logistics, preferably with exposure to e-commerce operations.
• Strong leadership and team management skills.
• Proficiency in logistics software, dashboards, and MS Excel.
• Excellent communication, problem-solving, and coordination skills.
• Ability to work under pressure and manage deadlines.
• Ensure compliance with policies, marketplace requirements, and safety standards.
• Support management in scaling operations during peak e-commerce

Job Location : Calicut

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person