Job
Description
Ref Number B25-00211 Professional Expertise Libraries, museums, theatres and open science Department Vice-Provost (Faculties) (B25) Location UCL East Working Pattern Part time Salary See advert text Contract Type Permanent Working Type On site Available for Secondment No Closing Date 30-Jun-2025 About Us UCL is London’s global university. In our single biggest development since we were founded, UCL has expanded to east London. Located on the Queen Elizabeth Olympic Park, UCL East is dedicated to disruptive thinking and discovery across disciplines and beyond academic walls, to find solutions to the biggest challenges for future living. We are located in Newham, east London – one of the most socially diverse parts of the UK – and we want our staff recruitment to reflect this. With its first two buildings opening in 2022 and 2023, UCL East is a place for creating solutions that change the world. By breaking down barriers and creating new practices in sustainable spaces and best-in-class facilities, we are giving our staff and students the tools to take their learning and discoveries further. More than just a conventional campus, UCL East represents a future-focused mindset. We are delivering new research, technology, and innovation, and more than 50 undergraduate and postgraduate degree programmes for up to 4,000 students. The new campus offers a range of facilities including specialist academic spaces and equipment, a large library, digital accessibility hubs, catering and retail outlets, and a staff common room. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services, and resources to support the world-class research, education, and enterprise that is undertaken at UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship. The LCCOS family comprises 3 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre, and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440. About The Role The post holder will play a key role in supporting the delivery of high-quality library services at UCL East, ensuring an exceptional experience for students and staff. This includes frontline customer service, library skills training, and collaboration with the wider network of Subject Liaison Librarians and Site Librarians to deliver consistent, user-focused services. The role involves supervisory responsibilities, project support, and ensuring operational continuity in the absence of senior staff. This is an on-campus role. It is not suitable for regular remote working. This is a 0.8fte/29.2 hour post. The salary for this post is £28,744 per annum including London Allowance. This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information. This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role. About You We are particularly looking for candidates with recent experience of library and information work, ideally in higher education, and a strong customer service ethos gained through working in a front-facing library role. You will be confident in delivering training or user support sessions and possess excellent communication skills, both written and verbal, with the ability to engage effectively with a diverse user base. The advert will close on the published date at 23:59 GMT. Interviews will be held at UCL East Library, Stratford. A job description and person specification can be accessed from the link at the bottom of this page. Further details To Apply, Please Provide An up-to-date CV, including as a minimum detail of your current employment, salary and notice period, details of any former employment and your education history. A supporting statement, showing how your skills and experience meet each of the criteria marked ‘Application’ in the Person Specification found within the Job Description for this post. Your statement should be provided using the free text box under ‘Questionnaire’. If you have any queries about the role or have any queries about the application process, please contact lccos-jobs@ucl.ac.uk, quoting the job title and reference number. Further information about UCL LCCOS can be found on our website https://www.ucl.ac.uk/lccos/ The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more. What we offer Annual leave & Work life balance (Leave with be pro-rated for part-time staff) 27 days annual leave + 6 closure days (Christmas and Easter) as well as statutory holidays Hybrid and flexible working Ability to buy 5 additional annual leave days Children & Family Enhanced maternity, adoption, paternity leave Carer’s leave Workplace nursery Other Benefits We also offer some great benefits some of which are defined benefit career average revalued earnings pension scheme (CARE); cycle to work scheme and season ticket loan; on-site gym etc. As part of the UCL community you can access free lunch hour lectures, exhibitions and museums and collections. On campus UCL has the Bloomsbury theatre hosting a range of performances and a series of bars, cafes and other facilities, which UCL staff can use. Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more. Our commitment to Equality, Diversity and Inclusion As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/ Available documents Attached documents are available under links. Clicking a document link will initialize its download. download: UCL Benefits .pdf download: Senior Library Assistant JD.pdf Show more Show less
