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Acelinkers Consultancy Services
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Senior Leadership Operations/Shared Services Role in Hyderabad

Senior Leadership Operations/Shared Services Role in Hyderabad

Acelinkers Consultancy Services

22 - 26 years

|

60 - 85 Lacs

Posted:1 day ago| Platform:

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Skills Required

service delivery strategy head of operations operations shared services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Qualifications & Requirements

Any Graduate degree with more than 22+ years of relevant work experience.
Extensive proven experience in service delivery in a large BPO, or outsourced or in-house centralised/shared service operation
Experience of delivering a broad range of services in a GBS environment across multiple domains Marketing, IT, Finance and HR / Talent
Demonstrated experience working in a large and complex organisation with international aspects and multiple stakeholders across several service areas.
Proven knowledge and experience of service management methodologies and frameworks desired.
Experience with service management platforms and tools including ServiceNow, and the utilisation of the data generated from them.
Quantified proof of creating opportunities to drive impact, anticipate stakeholder needs and deliver results.
Able to build broad and deep relationships across a diverse network, using a flexible influencing style to gain buy-in and drive impact.
Has led projects to deliver a superior service experience.
Has generated innovative ideas, turning them into service improvement opportunities, and engages stakeholders on those ideas.
Has ensured reports and presentations have a logical flow and are strategically aligned with goals to drive business success.
Has excellent written and verbal communication skills.
Experience supporting UK/European-based businesses will be an advantage.
Able to build high performing and engaged teams to deliver outstanding results.

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INR 60 - 85 Lacs

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Acelinkers Consultancy Services

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