Senior It Administrator

We are looking for an experienced IT Support & System Administrator who will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. The ideal candidate should have strong troubleshooting skills, a problem-solving mindset, and a solid understanding of IT infrastructure, networking, and security systems.

Role & responsibilities

• Provide technical support for hardware, software, and networking issues across the organization.
• Install, configure, and maintain desktops, laptops, printers, and peripherals.
• Manage and monitor network infrastructure, including routers, switches, and firewalls.
• Ensure system and network security by implementing and maintaining firewall rules, antivirus, and data protection measures.
• Perform regular system updates, backups, and recovery operations.
• Manage user accounts, permissions, and access controls within the network.
• Troubleshoot and resolve LAN/WAN, VPN, and connectivity issues.
• Collaborate with vendors and service providers for hardware repairs, licensing, and maintenance.
• Support the installation and configuration of servers, operating systems, and network services.
• Maintain IT documentation including network configurations, asset inventory, and issue logs.
• Ensure minimal downtime and maintain high system availability.
• Assist in IT infrastructure upgrades and new project deployments.

Preferred candidate profile

• 3-5 years of hands-on experience in IT support and system administration.
• Strong knowledge of IT hardware, software installation, and troubleshooting.
• Experience in network administration, including firewalls, switches, and routers.
• Understanding of network protocols (TCP/IP, DNS, DHCP, VPN).
• Familiarity with Windows/Linux servers and Active Directory management.
• Experience with firewall configuration and network security best practices.
• Excellent problem-solving and communication skills.
• Ability to work independently and handle multiple priorities in a fast-paced environment.