Senior It Administrator

Job Title:

Experience: 3-5 Years

Job Summary:

The Senior IT Administrator will be responsible for managing and supporting the IT infrastructure, systems, and applications critical to bioanalytical operations within a GLP/GxP-compliant CRO. The role ensures high availability, compliance, and performance of IT services supporting regulated lab environments, including LIMS, chromatography software, and instrument data acquisition systems.

Infrastructure & System Support

• Manage and maintain lab-related IT infrastructure including servers, workstations, storage, and backup systems.
• Administer Windows Server environments, Active Directory, Group Policies, and file/print services.
• Ensure uptime and performance of systems supporting LC-MS/MS, HPLC, and other analytical instruments.

GxP & Compliance

• Ensure IT systems supporting bioanalytical operations meet

  GxP, GLP, and FDA 21 CFR Part 11

  compliance requirements.
• Support audits and inspections by providing IT-related documentation, access logs, validation records, and system controls.
• Assist in Computer System Validation (CSV) and Data Integrity initiatives as per ALCOA+ principles.

Application & Lab Systems Support

• Provide L2/L3 support for laboratory applications such as

  LIMS

  ,

  Analyst

  ,

  Thermo

  ,

  LabSolutions

  , or equivalent.
• Coordinate with instrument vendors and internal QA/RA for software upgrades, patches, and validation.
• Manage user access and security configurations for lab applications and instruments.

Data & Backup Management

• Oversee automated and manual backup processes for lab-generated data, ensuring integrity and retrievability.
• Ensure secure, compliant storage of analytical and raw data per regulatory retention policies.

User & IT Operations Support

• Act as the primary IT point of contact for lab users and scientific staff.
• Troubleshoot lab connectivity, software, printing, and data access issues.
• Provide training and guidance on compliant IT practices within lab operations.

Documentation & Change Control

• Create and maintain SOPs, user guides, validation protocols, and IT system documentation.
• Participate in Change Control, Deviation, and CAPA processes involving IT systems.

Key Skills & Competencies:

• Strong understanding of

  bioanalytical workflows

  and regulated lab environments.
• Hands-on expertise in Windows OS, Active Directory, networking, data backup, and IT security.
• Experience supporting

  regulated lab software (LIMS, chromatography systems)

  .
• Familiarity with

  Computer System Validation (CSV)

  ,

  GAMP 5

  , and

  data integrity

  concepts.
• Good problem-solving and communication skills.
• Ability to work under audit-ready, regulated environments.