Job
Description
End-to-End Travel Management: Oversee and manage all aspects of international travel arrangements, including accommodations, ground transportation, tours, activities, and insurance. Itinerary Planning: Create customized and complex itineraries based on client needs, budget, and preferences, considering international customs, weather, and regulations. Vendor Management: Develop and maintain strong relationships with international travel and tour vendors, negotiating rates, enhancing services, and ensuring compliance with company policies. Issue Resolution: Handle travel issues, conflicts, complaints, cancellations, and refunds promptly and effectively. Provide timely travel support and assistance to clients. Financial Management: Collect payments, book travel arrangements, pay applicable fees, and ensure timely payment collection from customers. Monitor travel budgets and expenses, identifying opportunities for cost savings. Documentation & Compliance: Ensure accurate records of bookings, payments, transactions, and client interactions. Stay updated on international travel regulations, visa requirements, and compliance standards. Process Improvement: Continuously evaluate and improve operational processes to enhance efficiency, productivity, and customer satisfaction. Coordination: Work closely with internal teams (marketing, finance, customer service, logistics) to streamline operations and achieve common goals. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Language: English (Required) Location: Kolkata, West Bengal (Required) Work Location: In person Application Deadline: 05/06/2025 Expected Start Date: 10/06/2025
