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Anthology Inc
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Senior Implementation Consultant

Senior Implementation Consultant

Anthology Inc

5 - 8 years

7 - 10 Lacs

bengaluru

Posted:1 hour ago| Platform:

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Skills Required

business process information system erp software installation data management process improvement subject matter expert sis troubleshooting user acceptance testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Senior Implementation Consultant (IC) is a subject matter expert and business process technologist who works as part of a team to manage the company s entire implementation lifecycle for Anthology s student information system (SIS), Anthology Student. Including participation in and/or conducting business process review, IC s partner with team members across the Professional Services organization in the discovery, design, and ETL of the client s solution. The IC serves as the lead change agent and fosters excellent end-user experiences, builds streamlined business processes and workflows, maximizes existing platforms, and embraces modern technologies and methods.

Primary responsibilities will include:

Participating in the full scope of implementations: analyzing the customer s business processes, configuring the SIS to meet client needs, conducting end-user training, leading user acceptance testing, validating of migrated data, troubleshooting issues, and provides go-live support
Documenting current client business processes to incorporate into successful solution design and identifying gaps or areas of concern
Partnering with other Anthology ERP (Enterprise Resource Planning) teams to strategically plan integration needs for client s SIS solution
Serving as an advocate for the client, assisting in post go-live service calls to deliver continued support and optimization for customers that are live with Anthology Student
Following the prescribed Anthology implementation methodology and using standard tools, understanding key activities and deliverables for both client engagements
Engaging in continuous learning for product release readiness, including participating in internal User Acceptance Testing
Contributing to continuous process improvement of implementation methodology and best practices, including participating in company initiatives that drive client success
This role requires approximately 75% travel

The Candidate:

Required skills/qualifications:

Bachelor s Degree
Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online training
Proficient in all Microsoft Office applications including O365, Excel, Word, and PowerPoint
5-8 years of experience or relevant experience working in project teams in software installation/implementation and/or higher education industry
Adaptability to quickly learn modern technologies highly desired, including ability to provide high-level explanations of other Anthology products and services beneficial for client s business success
Understanding of business process documentation
Ability to communicate well (both written and oral) and converse via on-camera teleconference meetings
Demonstrated ability to collaboratively work in teams comprised of members from multiple departments, as well as contributors from outside the organization
Fluency in written and spoken English

Preferred skills/qualifications:

6 or more years of Student Information System (SIS) experience or relevant experience working in project teams in software installation/implementation and/or higher education industry operations
Financial Aid and Student Account (Bursar) experience
Relational database management including queries, reporting, and administration
Previous experience working remotely
Exposure to data management and transformation, or experience with data management tools such as Excel Power Query and Power Pivot and/or previous experience with other software applications such as database and reporting programs

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Anthology Inc

Software Development

Torrance

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Senior Implementation Consultant