Senior Immigration Associate

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Senior Immigration Associate

**About AGS Relocations**:

AGS Relocations is a global leader in international relocation, providing tailored moving and logistics solutions for individuals, families, and businesses worldwide. With a strong presence in India, AGS Relocations is committed to delivering high-quality, seamless relocations with a focus on customer satisfaction.

Key Responsibilities:

• Handle end-to-end immigration case management, including visa, work permit, residence permits, and dependent visas according to the company’s operational guidelines.
• Act as a primary point of contact for clients, providing expert guidance on immigration requirements and timelines, ensuring zero client dissatisfaction.
• Working knowledge of Relocation and DSP services (such as home search, school search, local registrations, and settling-in services) to handle relocation-related requests from time to time.
• Ensure compliance with immigration laws and policies in multiple jurisdictions.
• Liaise with government authorities, embassies, and in-country partners to facilitate immigration processes.
• Maintain accurate and up-to-date case records in the internal case management system.
• Identify opportunities for process improvements and contribute to optimizing workflows. Increase operational efficiency (reduce service delivery).
• Keep up to date with immigration law changes and advise on potential impacts to clients.
• Work with Group entities on supporting each other – collaborate with different business units, sister companies, and international offices within the group to facilitate mutual support in service delivery.
• Manage a network of vendors both domestically and internationally and build deeper relationships with them.
• Engage with sales teams and support in actively selling immigration services.
• Focus on expanding business within existing client accounts by identifying new immigration service opportunities, cross-selling other mobility solutions.

Qualification and Skills:

·        Minimum 4 years of professional experience in corporate immigration, preferably in a relocation or global mobility firm.

·        Fluent in English (and French will be an advantage).

·        Preferably a Master’s degree.

·        Strong communication and interpersonal skills, with the ability to liaise with clients and government officials.

·        Excellent organizational and case management skills.

·        Ability to perform under pressure, strict deadlines and targets.

·        Proficiency in immigration case management software and Microsoft Office tools.