Senior Executive- OTC Collection

Job Description

Why JCI https / / www.youtube.com / watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https / / www.linkedin.com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department on highly delinquent accounts. Developing debt collection strategies and plans. Adhering to the FDCPA throughout the debt collection process. Contacting debtors by telephone to enact and negotiate debt recovery. Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks web portals like D&B , Equifax etc. Preventing repeated payment delinquency by negotiating manageable debt payments. Negotiating settlements to receive payment on a certain percentage of the debt. Keeping copies and electronic records of all communications, payment plans agreed to, and amounts paid. Support legal affidavits, formalizing payment plans, coordinate with legal or third party agencies on AEE (all effort exhausted cases) Supply communication proofs, contracts etc. as in when needed for court proceedings. Initiating legal and repossession proceedings if debt recovery fails. What we look for? Debt collection certification or training preferred. In-depth knowledge of the FDCPA and professional codes of conduct. Exposure to various ERP s like SAP , Oracle , BAAN , JD Edwards and collections tools like getpaid. A minimum of 2 years experience in third party collections. Previous late stage debt collection experience will be advantageous. Experience in developing and enacting debt recovery plans and strategies to prevent losses. Exceptional ability to communicate with debtors to negotiate debt payment plans. Ability to collaborate on debt collection efforts with other departments and institutions. Experience in tracking down defaulters by searching publicly available databases and records. Exceptional recordkeeping and interpersonal skills. Exceptional reconciliation skills Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee s responsibility to contribute to our culture. It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands