Senior Executive - Export Documentation

Job Title: Export Documentation Manager
Location: Kandivali West, MumbaiReports To: Directors

Job Summary:

Key Responsibilities:

• Prepare, review, and manage all critical export documents:

- Commercial Invoices

- Packing Lists

- Bills of Lading / Waybills

- Certificates of Origin

- Phytosanitary, Food Safety, and Health Certificates

- Letters of Credit, Insurance policies, and Forwarding Instructions

• Handle liaison with stakeholders: freight forwarders, shipping lines, customs agents (CHA), internal logistics, sales, and finance teams to ensure accurate and timely shipments.
• Ensure compliance with domestic export regulations and destination country requirementsIncoterms, customs rules, export licenses, food safety norms, and trade sanctions.
• Monitor and track export shipments, proactively address delays or discrepancies, and provide status updates to internal teams and external customers.
• Coordinate with banks for documentation under LC / DP / DA, manage forex documentation like BRC / FIRC, duty drawback and incentive claims (RODTEP, MEIS/EPCG, etc.), and facilitate refund filings.
• Maintain accurate electronic and physical records of all export documents for audit and compliance and generate periodic reports on documentation status and performance metrics.
• Lead or collaborate with junior/executive staff on export documentation processes, provide on-the-job training, and contribute to continuous process improvements.

Qualifications:

• Experience:

- 8 years + of hands-on experience in export documentation within the food or FMCG sector is essential.

- Knowledge of export documentation requirements for perishable or temperature-controlled goods is preferred.

• Technical Skills:

- Strong working knowledge of Incoterms, Letters of Credit, Customs regulations, and trade incentives.

- Proficiency in MS Office (especially Excel), ERP systems, and Document Management Tools.

• Competencies:

- Excellent attention to detail and organizational skills.

- Strong communication skills (verbal & written) for liaising with multiple stakeholders.

- Problem-solving mindset with ability to manage multiple shipments under tight timelines.

- Analytical thinking to identify process gaps and propose improvement strategies.

Why Join?
You'll be part of a vibrant FMCG brand with a strong market presence and an ambitious growth mindset. This is your opportunity to shape hiring strategies and be a key driver of our talent journey.

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Paid sick time
• Paid time off
• Provident Fund