Posted:4 days ago|
Platform:
Work from Office
Full Time
1. Contract Management accurate & timely execution in SAP, continuous monitoring, and feedback to sales
for corrective actions (High Focus on Medical Nutrition customers)
2. Customer Order Management – compliance to FIFO, confirmation of scheduled delivery
3. Customer Enquiries/Request & Complaint Management
4. Managing customer account receivables – Making ASN details in customers portal, coordinate for balance
payments, Debit / Credit note issue for Detentions, short material delivery etc.
5. Establish and maintain productive working relationship with customers.
6. Control on detention costs at the customers end – mitigation and recovery
7. Customer Satisfaction Index – conduct survey, publish findings, create action plans for improvement
8. Broker commission follow ups Quarterly basis
9. Control on Ageing Inventory for Medical Nutrition products.
10. Customer visits – planning visits to various customers to get better knowledge & understand their pain
areas.
AAK India
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