Senior Executive - Customer Relationship Management

5 - 10 years

3 - 12 Lacs

Posted:2 weeks ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Customer Relationship Management
  • Strategic Planning and Execution
  • Sales and Revenue Growth
  • Customer Retention and Loyalty
  • Market and Competitor Analysis
  • Communication and Negotiation Skills
  • Problem Solving and Conflict Resolution
  • Team Leadership and Development
  • Performance Metrics and Reporting
  • Product Knowledge and Training
  • Customer Feedback and Satisfaction
  • Technology Utilization and CRM Tools
  • Compliance and Regulatory Knowledge
  • Cross-functional Collaboration
  • Innovation and Continuous Improvement

Behavioral Competencies:

  • Customer Focus
  • Communication Skills
  • Problem Solving
  • Team Collaboration
  • Emotional Intelligence
  • Adaptability
  • Conflict Resolution
  • Time Management
  • Decision Making
  • Professionalism
  • Product Knowledge
  • Initiative and Pro activeness
  • Leadership Skills
  • Negotiation Skills

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

chennai, tamil nadu, india