Senior Engineer - Quality

Role & responsibilities

• Conduct routine testing VT and CTs, including field failure analysis.
• Execute incoming, in-process, and final inspections per defined quality plans.
• Maintain and update testing records, logs, and equipment manuals.
• Ensure timely calibration and maintenance of all test and measuring equipment.
• Conduct and coordinate third-party inspections and submit reports to customers.
• Maintain internal and external test certifications, calibration reports, job cards, and quality documents.
• Prepare and present quality data in Monthly Review Meetings (MRMs) and dashboards.
• Manage and archive documentation including SOPs, analytical test reports, technical sheets, and audit records.
• Review and approve team SOPs and ensure document control compliance.
• Develop and implement quality control processes for raw materials, in-process and finished goods.
• Manage non-conformance, including issuing NCRs, root cause analysis (RCA), CAPA, and re-testing of rejected products.
• Conduct supplier quality audits and verify compliance to specifications.
• Maintain a testing lab aligned with regulatory and customer standards.
• Drive quality improvements through Kaizens, 8D, and Why-Why analysis for customer/internal rejections.
• Reduce cost of poor quality and non-value-added activities.
• Contribute to DSI improvement and productivity enhancement initiatives.
• Support New Product Development (NPD) with testing, tooling, and material analysis.
• Acknowledge and resolve customer complaints professionally and promptly.
• Communicate test results, technical data, and supporting documentation to customers.
• Take and incorporate customer feedback into quality processes.
• Provide technical support to Sales, Marketing, and project teams as required.
• Prepare for and participate in ISO, customer, internal audits and Third Party Inspection.
• Ensure timely closure of audit non-conformities and maintain audit readiness.
• Monitor CAPA implementation and verify effectiveness.
• Oversee compliance with legal, regulatory, and IMS (Integrated Management System) documentation.
• Impart induction, on-the-job, and skill-based training to new and existing team members.
• Review team KRAs and actively participate in performance management.
• Able to handle a team of 10-15 members
• Foster a culture of teamwork, best practice sharing, and skill development.