Senior Engineer II

Job Description

Taking your place as a core member of a growing exciting Site Reliability Engineering support team, you will be utilizing the latest technology tools and practice, you may be writing code and test cases, working with API specs and automation to maintain the resiliency, performance and availability of a group of business-critical applications. Identifying opportunities for adopting new technologies. Removing toil and continues to drive efficiencies and optimization. Able to work on shift duty (8 hour day shift between 8AM - 8PM) in a 24/7 support organization. This is a lead engineer position where you will also play the role of a mentor, leader and coach to other engineers in the team. Must have Domain knowledge of Cards Payments systems. Understanding of E2E workflows of Authorization Approval and clearing & reconciliation processes. Have SRE experience or knowledge of SRE functions Have knowledge and working experience on Splunk, kibana and Prometheus/Grafana Have experience in application support (Must have). Application support in cloud based environment. Conceptual/support knowledge of microservices in cloud environment and deployment process Incident management system knowledge (service now) Good communication skills to run production bridges. Knowledge of Jira, confluence, rally Experience with Monitoring tools especially with ELK / EFK and Splunk. Experience in Source control using tools such as Git with DevOps and IT automation concepts. Basic UNIX knowledge and any programing language (preferably java, go lang or UI stack). Some knowledge in Redhat Open Shift 3.9/3.11 or Kubernetes 1.9/1.11 and above. Perform day today support activities to track incidents, respond timely on incidents and review and analyze issues at level 2. Create automation dashboards using splunk, Grafana and kibana Flexible to work shifts (only day shift, start may be little late than usual time). And ready to provide weekend support as per roster. Review current issues and work with Engineering team to get code fixed and deployed. Familiar with Agile or other rapid application development methods Experience with design and coding across one or more platforms and languages as appropriate Experience with distributed (multi-tiered) systems, algorithms, and relational databases A proactive approach to spotting problems, areas for improvement, and performance bottlenecks. Good Knowledge of Networking & Services like TCP/UDP, LDAP AutoFs, DNS, NFS, SAN ,LUN , Sendmail , Postfix etc. Able to understand and use complex data structures and associated components Designs, codes, tests, maintains, and documents applications Takes part in reviews of own work and reviews of colleagues work Defines test conditions based on the requirements and specifications provided Basic knowledge of infrastructure technologies and components Minimum Qualifications Bachelor s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred High Performance Behaviors: Recognizes opportunities to adopt innovative technologies to enable business capabilities Keeps up to date on current research and technology in the industry Recognizes the importance of collaboration to achieve objectives Clearly communicates ideas and concepts to others Leads work effectively and acts on own initiative without being prompted Provides feedback to team members in code reviews Drive creative changes & continuous improvements Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding Balance feature development speed and reliability with well-defined service level objectives Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities