Data Engineer I - Cassandra

Job Description

Operation Support of enterprise databases ensuring high availability through proactive monitoring, health checks, and self-healing. Resolving incidents under Incident Management, Root Cause Analysis through problem management, automate routine tasks, improve monitoring & alerting and perform changes under Change Management. The individual will be required to collaborate with numerous partners including Amex application teams, infrastructure support teams and various product and support vendors. Organizational Context: Member of a data base management or database support team reporting to a Senior Engineering Manager, Engineering Director, or Director of Technical Delivery. We are looking for a highly motivated Database Administrator with good understanding and experience in maintaining the health and availability of our on prem Cassandra and Mongo databases along with databases hosted in Public Cloud. In this position, you will be joining our global technology s Database Operations team in American Express, Bangalore, India. Proactively prevent business impacts and disruptions related to database failures. Participate in technology bridge calls to circumvent unplanned business disruptions. Assist with upgrades and/or migrations as requested by database engineering, database development, database infrastructure and application partner teams. Assist in Disaster Recovery testing. Knowledge of ITIL processes Incident, Problem & Change Management. Provide technical direction and assistance to our contractors. Drive improvements within platforms. Look for opportunities for developing automation, Efficiency and Self Service. Qualifications: 4+ year experience with Cassandra database as a Database Administrator (DBA). Experience in Public Cloud AWS or GCP Experience with troubleshooting, performance enhancements, latency, capacity, and availability issues in a production support environment. Experience using Ansible, GitHub, Unix Shell Scripting, Python, Splunk, ELK or Grafana is a plus. We back our colleagues and their loved ones with benefits and programs that support their holistic we'll-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities