Senior Ecommerce Specialist

3 - 8 years

8 - 9 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

As an E-Commerce Specialist, your primary role would include:
  • Executing business and brand-level eCommerce roll out and optimization for all environments including staging and production
  • Optimizing product presence (e.g., new item setup, item maintenance, rich content development input, content health assessment), merchandising, pricing, promotions and sales analysis.
  • Works cross-functionally with Sales, Marketing, Finance, and Operations teams to support the online sales channel, facilitate catalogue activation, account growth, and maintain alignment across teams.
  • Proactively look for opportunities to improve the customer s shopping journey with the objective of continuously improving site conversion rates and repeat visits.
  • Executes flawless site content updates across homepage, category pages, etc. that are timely and relevant to the customer and in support of sales goals.
  • Produces weekly/monthly/quarterly KPI reports for key product and sales performance with actionable insights
  • Conducting workshops to educate stakeholders on platform features and functionality.
  • Coordinating with various stakeholders for the successful launch of new webstores.
  • Implementing continuous maintenance and troubleshooting measures for webstores to optimize overall store performance and sales efficiency. This will include ticket submission, testing and regression testing across environments.

Qualifications

  • Possess a bachelors degree or higher from an accredited institution
  • +3 years of e-commerce, digital marketing, and/or merchandising experience. Manufacturing industry is preferred.
  • Experience with SAP Commerce Cloud & Big Commerce platforms is a strong plus.
  • Must have strong Excel proficiency and ability to manage large amounts of product data.
  • Experience in e-commerce analytics, able to analyse, and apply data to make decisions.
  • Able to track, manage, and enhance online customer experience
  • In depth knowledge of GA4 and SEO
  • Must possess strong verbal and written communication skills, as well as project management skills.
  • High attention to detail and strong sense of urgency to drive results.
  • Flexible time zone to support across geographies.
  • Possess problem solving skills.

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