Customer Support Executive Location: Ahmedabad (On-site only) Company: Gimatex Industries Pvt. Ltd. Brands: Minus One & Gimaq Work Days: 6 days a week Experience: 2–3 years Role Overview We are looking for a proactive and detail-oriented Customer Support Executive to handle customer communication, resolve queries efficiently, and maintain accurate records. The ideal candidate will be fluent in Hindi, English , and at least one regional language , and will have experience working with CRM tools and data entry in Excel. Key Responsibilities Respond to customer queries via phone, email, and chat in a timely and professional manner Communicate fluently in Hindi, English , and a regional language (preferred) Resolve order issues, complaints, and feedback with a solution-oriented approach Maintain detailed records of customer interactions using CRM software Update and organise customer data using Excel or Google Sheets Coordinate internally with warehouse, operations, and sales teams Assist in improving the customer experience through feedback collection and follow-ups Requirements 2–3 years of experience in customer support or client servicing Fluency in Hindi, English , and one regional language (e.g., Gujarati, Marathi, etc.) Strong written and verbal communication skills in English Familiarity with CRM systems like Zoho, Freshdesk, or similar Proficient in Excel/data entry and organised recordkeeping Ability to multitask , manage time, and stay calm under pressure Empathetic, polite, and patient approach to customer handling What We Offer Opportunity to work with two fast-growing fashion brands Friendly, startup-paced work environment Exposure to D2C and marketplace operations Show more Show less

Role Overview We are hiring a results-driven E-commerce Marketplace Manager to lead sales performance across fashion-focused marketplaces like Amazon, Flipkart, Myntra, Nykaa, and Tata Cliq . The ideal candidate will have strong marketplace advertising experience (PPC), product merchandising skills, and an analytical mindset to scale revenue across our premium fashion brands. Key Responsibilities 🛒 Marketplace Management: Own marketplace P&L and sales targets for all platforms. Oversee listings, A+ content, pricing strategy, and platform-specific merchandising. Optimise delivery and availability metrics to meet platform SLAs. 📣 Advertising & Promotions: Planned and executed Amazon Sponsored Ads , Flipkart Ads , and Myntra ad campaigns . Achieve ROAS and ACoS goals through smart targeting, campaign optimisation, and budget control. Collaborate with content, design, and photography teams for high-performing creative assets. 📊 Data & Sales Analytics: Track daily sales, returns, reviews, and inventory movement across platforms. Perform keyword research, competitor analysis, and pricing benchmarking. Generate actionable insights for campaign improvement and product visibility. 📦 Inventory & Operations Coordination: Work with supply chain and warehouse teams to maintain accurate stock levels and timely dispatches. Prevent out-of-stock or overstock situations through efficient inventory forecasting. 🤝 Platform Relations & Internal Collaboration: Manage relationships with Amazon, Flipkart, and Myntra category teams for deals and promotions. Coordinate internally with design, customer support, and growth marketing teams to improve conversions and CX. Requirements ✅ Must-Have Experience: 5–7 years in marketplace management , including PPC and listing optimisation. Direct experience with Amazon Seller Central, Flipkart Seller Hub, Myntra Partner Portal , etc. Prior work in fashion/apparel ecommerce (mandatory). 🧠 Skills: Deep understanding of e-commerce business models, pricing, and platform policies. Strong data analysis skills and marketplace trend awareness. Excellent communication, multitasking, and negotiation abilities. 🚀 Personality: Ownership-driven and accountable for outcomes. Analytical, proactive, and detail-oriented. Comfortable working in a fast-paced, high-growth fashion environment . Show more Show less

🚨 We’re Hiring: Social Media Executive – Fashion/Apparel (Ahmedabad) Are you someone who lives and breathes fashion content? Can you turn a moodboard into a scroll-stopping Instagram grid? This is your chance to lead the social media for two fast-growing fashion brands: 👖 Minus One – Premium menswear engineered for comfort with autofit sizing 👕 Gimaq – Gen-Z streetwear built around oversized fits & statement styles 🔍 What You'll Do: Plan & execute monthly content calendars Drive follower & engagement growth across platforms Conceptualize what to shoot, why to shoot – and get it done Handle influencer coordination & scripting Own the content flow – internal approvals, external agency/influencer handling Stay fresh with ideas that stand out 🧠 What We’re Looking For: Min 2 years of experience in social media (fashion/lifestyle/startup preferred) Strong with reels, trends, and content planning Good negotiator with influencers and vendors Confident communicator who can run the show with minimal hand-holding Comfortable working both on desk & on field 🕙 Timings: 10:00 AM to 6:00 PM (Mon–Sat) 📍 Location: Shyamal Cross Road, Ahmedabad 💰 CTC: Up to ₹6 LPA 📩 Think you're the one? Send your resume to harsh.vyas@gimatex.co.in

About the Role: We are hiring a detail-oriented E-commerce Executive to handle listings, cataloguing, and day-to-day operations across Amazon, AJIO, and Myntra. The ideal candidate should have a solid understanding of backend marketplace operations and listing optimisation. Key Responsibilities: Create and manage product listings and variations across platforms Ensure content quality, keyword optimisation, and catalogue hygiene Handle listing errors, claims, and platform-related queries Monitor and update stock, pricing, and offer management Assist in order processing, RTO follow-up, and return tracking Maintain detailed daily/weekly reports on platform performance Coordinate with design/content teams for timely uploads Requirements: 3–4 years of relevant marketplace experience (Amazon, AJIO, Myntra) Strong in Excel and catalogue management tools Good understanding of marketplace panels (Seller Central, AJIO Business Panel, etc.) Problem-solving attitude and ability to manage high volumes of SKUs Good communication and coordination skills No of position: 2 Salary- 20,000 to 30,000 per month.

About the Role: We’re hiring a sharp and detail-oriented Accounts Executive to manage core accounting functions, channel reconciliation, and reporting. The ideal candidate should have hands-on experience with GST filing, sales reconciliation, and Excel-based MIS reporting. Exposure to SQL/Power BI and the e-commerce/retail industry will be a strong plus. Key Responsibilities: Handle day-to-day accounting entries and journal postings Prepare and file GST returns (GSTR-1, GSTR-3B, etc.) Reconcile sales across online platforms (Amazon, Flipkart, Shopify, etc.) and ensure accurate payment tracking Generate MIS reports on sales, payment status, and outstanding reconciliations Maintain ledgers and assist in finalisation of accounts Coordinate with internal departments and external stakeholders for payment follow-ups Assist in audit preparations and documentation Work closely with the finance head to ensure compliance and accurate reporting Requirements: 2–3 years of relevant accounting experience Education: B.Com + M.Com / CA (Final) Advanced Excel skills (VLOOKUP, Pivot Tables, Data Validation, etc.) Working knowledge of GST filing and accounting software (Tally/Zoho/Busy/etc.) Experience with e-commerce platforms or retail reconciliation is highly preferred Familiarity with SQL and Power BI is a plus Strong analytical and communication skills

About the Role: We are looking for a highly skilled and proactive Senior E-commerce Executive to lead and manage operations across Amazon, Flipkart, AJIO, and Myntra. This role requires hands-on experience in running PPC campaigns, handling daily marketplace operations, and driving growth via strategic planning and analytics. Key Responsibilities: Manage and optimise product listings, A+ content, pricing strategies, and promotions across marketplaces Plan, execute, and analyse PPC campaigns (Amazon, Flipkart Ads, Myntra, etc.) Conduct advanced SEO for product discoverability and ranking Coordinate with internal teams for inventory planning, order fulfilment, and returns management Analyse data and recommend strategies to boost sales and improve marketplace performance Lead a small team, delegate responsibilities, and ensure timely execution Ensure smooth onboarding and cataloguing of new products Maintain reports using advanced Excel Coordinate with Amazon Vendor Central accounts (if applicable) Shopify backend handling and order reconciliation across platforms Requirements: Minimum 3 years of experience managing major Indian marketplaces Strong command of Excel and marketplace SEO techniques Hands-on experience with Amazon PPC & marketplace ads Excellent communication and team management skills Experience with Amazon Vendor Central (preferred) Shopify experience is a strong advantage