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Gruve
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Senior Director of Professional Services

Senior Director of Professional Services

Gruve

12 - 15 years

20 - 25 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:6 days ago| Platform:

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Skills Required

cism automation managed services networking iso 27001 project planning cisco analytics software services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Gruve is looking for a seasoned leader to spearhead professional services in cybersecurity designing, delivering, and ensuring adoption of best-in-class security solutions. The ideal candidate will blend technical mastery (across next-gen firewalls, zero trust, Cisco ISE, SASE, cloud security, AI-driven defenses, SIEM, and XDR) with strategic leadership. You will partner with cross-functional teams (sales, presales, IT, SOC) to align security architecture with evolving business objectives and threat landscapes.

Key Responsibilities

Lead a large team of professionals, including managers, architects, consultants, and engineers
Develop, implement, and enforce company policies, procedures, and standards for professional services delivery
Foster a culture of innovation, collaboration, and continuous learning within the team
Develop, manage, and execute global services engagements, including project planning, execution, and delivery in collaboration with the PMO
Ensure that all services are delivered on time, within budget, and to the required quality standards
Collaborate with clients to understand their needs and expectations and develop customized solutions
Work closely with the Director of Managed Services to ensure seamless integration of professional services with managed services offerings
Develop joint strategies for upselling and cross-selling opportunities between the two teams
Develop and maintain relationships with key stakeholders, including clients, partners, and vendors
Collaborate with the PMO to ensure proper team utilization and P&L oversight on engagements
Analyze financial performance, identify areas for cost savings, and implement process improvements
Ensure organization is up to date with emerging trends, technologies, and best practices in cybersecurity
Develop the team s overall technical knowledge and expertise in specific areas of specialization (e.g., penetration testing, incident response)
Identify , assess, and mitigate risks associated with professional services delivery
Ensure compliance with regulatory requirements and industry standards
Success is evaluated by ensuring business SLAs and OKRs are met, mentorship is established with leadership teams and key responsibilities are met by the candidate.

Basic Qualifications:

Bachelor s degree in Cybersecurity, Computer Science, or related field; Master s/MBA preferred.
12+ years in cybersecurity or IT; with a minimum of 5 years in a senior leadership role managing global professional services teams
Hands-on experience with firewalls, Cisco ISE, segmentation/SD Access, SIEM/XDR, SASE, cloud platforms (AWS/Azure/GCP), and AI-based security solutions.
Strong technical foundation in networking, cryptography, operating systems, and security tools.
Deep understanding of cybersecurity frameworks such as NIST CSF (latest v2.0), ISO 27001, MITRE ATT&CK
Excellent communication skills, especially with senior executives capable of presenting technical concepts to business leaders effectively.

Preferred Qualifications:

Certifications such as CISSP, CISM, CCIE Security, or equivalent.
Expertise with EDR/XDR platforms, SIEM, SOAR automation, and security analytics.
Proficiency in scripting and automation (Python, PowerShell).
Flexibility to travel occasionally and support global stakeholder collaboration.
Willing to work across time zones to support global deliverables.

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Senior Director of Professional Services