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Building Blocks Group (BBG)
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Senior Crm Executive

Senior Crm Executive

Building Blocks Group (BBG)

3 - 8 years

|

4 - 6 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

customer handling customer relationship communication skills customer support crm management solving queries customer satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Oversee the day-to-day operation of the CRM system, ensuring data accuracy, integrity, and completeness.
Utilize CRM data to develop personalized customer communication strategies that enhance customer satisfaction.
Implementing and optimizing customer relationship management strategies and tools
Responsible for execution & maintaining of all documents after booking till possession/registration.
Manages interactions with cross-channel partners related to CRM, Sales
Providing necessary documentation, Compliance, reports to the management and leadership team

Desired Skills and Experience:

Bachelor's degree in Business, Marketing, Information Technology, or related field.
Good Knowledge on Ms Office
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.

Preferred candidate profile

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Building Blocks Group (BBG)

Construction

New York

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