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Posted:22 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

4+ years of experience in L1, L2 Support (Application and Environment) with the following skills
  • Experience and Java and SQL/PLSQL
  • ITIL Certification
  • Automation and Deployment
  • Exposure in ServiceNow Portal and organizational change procedures.
  • Experience in troubleshooting code and database and provide/suggest fixes
  • Experience in providing support for complex applications in a multi country deployment
  • Excellent Communication skills - written and verbal
  • Should be open for working in shifts and provide weekend support.
Career Level - IC2
  • L1 and L2 Support with experience in Java and SQL/PLSQL
  • Application Monitoring(App Dynamics) Database monitoring, creating Archival scripts,
  • Create Change requests and follow Change Management process
  • Deployment of applications in the environments
  • Health Check of environments, Automation of routine tasks using Shell Scripts/SQL Query
  • Test environment setup , sanity testing and support during Testing
  • Creation of Knowledge Base articles

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