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Deloitte Consulting
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Senior Consultant

Senior Consultant

Deloitte Consulting

5 - 8 years

25 - 30 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

computer science service management event management consulting business rules project planning test cases risk management business continuity information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking an experienced and result driven

ServiceNow Developer

at a Senior Consultant level with a strong background in ITSM/ITOM/GRC/HRSD/ITAM, ensuring business continuity and compliance with organizational goals.

Key Responsibilities:

Lead and manage end-to-end ServiceNow implementations across ITSM, GRC, ITAM, HRSD, or ITOM modules.
Conduct requirement-gathering sessions and design scalable, efficient, and compliant ServiceNow solutions.
Configure and customize ServiceNow components including forms, workflows, business rules, and integrations.
Collaborate with cross-functional teams to ensure seamless integration and data flow across modules.
Provide advisory services and thought leadership on platform best practices, governance, and optimization.
Drive stakeholder communication, project planning, and risk management.
Conduct testing, deployment, and post-implementation support.
Mentor and support junior team members in technical and functional areas.
Maintain comprehensive project documentation, including technical designs, test cases, and release notes.

Key Skills required:

Bachelor s degree in computer science, Information Technology, or a related field.
5 8 years of hands-on experience with the
ServiceNow platform
.
Strong knowledge of at least one of the following modules:
- GRC:
  Policy & Compliance, Risk Management, Audit, Vendor Risk, IRM
- HRSD:
  Case & Knowledge Management, Employee Centre, Lifecycle Events, Onboarding
- ITOM:
  Discovery, CMDB, Event Management, Service Mapping
- ITAM:
  HAM, SAM
- ITSM:
  Integration, UI Builder, UI Policies
Deep understanding of ServiceNow data model, architecture, and integration frameworks.
Solid understanding of ITIL processes and enterprise service management concepts.
Excellent communication, stakeholder management, and documentation skills.
Experience managing cross-functional, global delivery teams.

Preferred Skills:

ITSM, ITOM, HRSD, ITAM, GRC

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development

Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose

Deloitte is led by a purpose:

To make an impact that matters

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloittes impact on the world

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

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Senior Consultant

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

ServiceNow Developer

Key Responsibilities:

Key Skills required:

ServiceNow platform

GRC:

HRSD:

ITOM:

ITAM:

ITSM:

Preferred Skills:

How you ll grow

Benefits

Our purpose

Recruiter tips

More Jobs at Deloitte Consulting