8 - 10 years
16 - 20 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
We are looking for a highly skilled and experienced Senior Consultant to join our team in Bengaluru. The ideal candidate will have 8-10 years of experience in project management, preferably in the IT sector. ### Roles and Responsibility Plan, execute, and finalize IT projects according to strict deadlines and within budget using Agile methodologies. Coordinate internal resources and third parties/vendors for flawless project execution. Develop project scopes and objectives, involving relevant stakeholders and ensuring technical feasibility. Create detailed project plans to track progress and adjust as needed. Facilitate Scrum ceremonies like Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective. Measure project performance using appropriate systems, tools, and techniques, reporting and escalating to management as needed. Manage relationships with clients and all stakeholders, performing risk management to minimize project risks. Establish and maintain relationships with third parties/vendors, creating and maintaining comprehensive project documentation. Ensure adherence to IT service management best practices and continuous service improvement protocols, overseeing IT service delivery to ensure SLAs are met and customer satisfaction is high. Collaborate with IT support teams to manage service incidents and problems, facilitating change management processes for smooth transitions and minimal service disruptions while driving process improvements and contributing to the evolution of the ITSM framework. ### Job Requirements Bachelor's degree in Information Technology, Computer Science, or a related field. Proven working experience in project management in the IT sector. Solid technical background with understanding or hands-on experience in software development and web technologies. Excellent client-facing and internal communication skills. Strong working knowledge of Scrum, Agile methodologies, tools, and techniques. Certification in Project Management (e.g., PMP, PMI-ACP, Certified Scrum Master). ITIL certification or a strong understanding of IT service management principles. Strong organizational skills, including attention to detail and multitasking abilities.
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