Senior Collections Executive

About Us: Fintech Cloud Private Limited is a fast-growing fintech company revolutionizing digital finance and lending solutions across India. We are committed to financial inclusion, innovation, and delivering excellence through technology. We’re now seeking a results-driven Senior Collections Executive to strengthen our debt recovery and client relationship functions. ⸻ Key Responsibilities: • Manage and oversee the entire collections process for assigned portfolios (secured or unsecured loans). • Follow up with delinquent customers through calls, emails, field visits, and legal notices if required. • Negotiate repayment plans, settlements, and track timely follow-ups. • Maintain detailed and accurate records of communications and payment status. • Collaborate with legal and recovery teams in case of escalated accounts. • Prepare MIS reports and updates on collection performance and outstanding dues. • Train and guide junior team members if required. • Ensure all collections activities comply with legal regulations and company policies. ⸻ Requirements: • Minimum 2–4 years of experience in debt recovery/collections in NBFCs, fintech, or banking. • Proven track record of meeting or exceeding recovery targets. • Strong negotiation and communication skills. • Ability to handle pressure and work independently. • Knowledge of collection tools and legal recovery procedures is a plus. • Proficient in MS Excel and CRM software. ⸻ What We Offer: • Competitive salary (up to ₹50,000/month based on experience) • Incentive opportunities based on performance • Dynamic and professional work environment • Growth opportunities within the organization • Supportive team and leadership