Senior Business Analyst with finance & accounting systems

Position Purpose

Business analyst role for invoice and accounting application

The role is open for a web-based application providing a control framework around the invoice workflow and capturing accounting entries. An invoicing and Accounts Receivable user interface centralise the rebilling of expenses (to internal and external clients), debt recovery and management information. For non-implementations, the services rendered by BNP Paribas entities to other BNP Paribas entities, were managed manually throughout three main steps: 

The invoice preparation and follow-up, the creating/booking in the general ledger (GL) and the collection of payment. 

The application is to automate the intercompany invoicing process and to include the relevant controls. It also lets its users create a reference system for the SLAs and an audit trail between the SLAs, the creation of invoices and the payments received. Finally, the application also automates the creation of accounting entries relevant to intercompany recharges.

Responsibilities

Direct Responsibilities

• Analysing user requirements and business processes
• Liaising with users and internal counterparts from Finance, IT and Operations as required
• Providing users with Subject Matter expertise for finance/accounting systems  
• Liaising with end-users for requirements gathering, UAT and migration testing up to successful delivery of the expected solution
• Developing functional specifications for delivery to IT
• Ensuring IT developments are in line with the functional specifications
• Performing integration testing and User Acceptance Testing
• Ensuring on-time quality delivery of all activities assigned

Production Support

• Be responsible for functional production support for finance users
• Assistance to maintain the application and its workflows
• Perform root cause analysis for resolution of user and system issues 
• Co-ordinate with IT to solve production issues 
• Raise service now tickets and incidents for issues
• Timely escalation of issues as per escalation matrix
• Adherence to the support procedure guidelines as per Standard Operating Procedures (SOPs) 

Contributing Responsibilities

• Managing/helping peer working group to manage product backlog
• Give training on new functionalities to Finance users, Support Team (incl. IT)

Technical & Behavioral Competencies

• Good understanding of basic accounting concepts
• Strong analytical and problem-solving skills
• Proven organizational skills with excellent multi-tasking and prioritization skills
• Good systems skills, good understanding of IT databases (although programming skills are not required)
• Good documentation skills
• Ability to work independently
• Commitment to project deadlines and sense of drive/commitment
• Strong communication and interpersonal skills, able to communicate and relate easily with IT, Finance and back-office users