Senior Branch Manager & Branch Manager

Job Description

Job Title: Branch ManagerJob Summary: The Branch Manager is responsible for managing all functions of the branch office, including sales, customer service, operations, staff supervision, and compliance. The goal is to ensure profitability, productivity, and an excellent customer experience while maintaining adherence to company policies and regulatory requirements. Key Responsibilities: 1. Operations Management Oversee daily branch operations and ensure efficient workflow. Maintain safety and security standards. Monitor cash flow and handle audits and compliance matters. 2. Sales & Business Development Drive the achievement of sales targets and branch performance goals. Identify new business opportunities and expand customer base. Promote the company’s products and services to increase revenue. 3. Customer Service Ensure high levels of customer satisfaction. Resolve customer complaints and issues promptly and professionally. Foster strong relationships with clients. 4. Team Leadership Recruit, train, and supervise staff. Set performance goals and conduct performance evaluations. Foster a positive and productive work environment. 5. Compliance & Risk Management Ensure branch compliance with all regulatory, safety, and organizational policies. Prepare and review operational reports and records to ensure compliance. Key Skills & Competencies: Leadership and team management Sales and target-driven mindset Strong interpersonal and communication skills Financial acumen and budgeting Problem-solving and decision-making Knowledge of industry-specific regulations and procedures Customer-centric approach Educational Requirements: Bachelor’s degree in Business Administration, Finance, or a related field (MBA preferred) Relevant industry certifications (e.g., in banking or financial services, if applicable) Experience: 3–7 years of experience in a similar role or industry Proven experience in team leadership and achieving sales targets Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person Speak with the employer +91 9787064457