Senior Associate - Fulfilment & Experience

Designation: Senior Associate -

Location: Bangalore

About the Team

Being part of Meesho's Fulfillment and Experience (F&E) team as Associate will zip you to the cockpit of our ever-burgeoning rocketship. And, youll shape the experience of Bharats next billion e-commerce users.
Were an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, were trying to do what's never been done before herald e-commerce into the tier-2, tier-3 cities of India.Our teams role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally.We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions

About the Role

We are looking for strong, independent and innovative problem solvers to join the central control tower for Fulfillment & Experience. Youll work closely with the program managers who lead fulfillment and user/supplier experience charters in order to serve our users better. To this end, youll also lead key initiatives and impactful projects to revamp the very way we approach our users.
Your guiding question in this role will be is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users?. Youll answer this question every day through user-centric, cost-effective designs and processes. Youll also own the performance metric for Fulfillment and Experience in your charter.

What will you do?

• Work closely with cross functional teams to develop new processes for optimizing fulfillment performance and improve the user experience
• Spearhead business process improvements to positively affect operational efficiencies
• Own the operational metrics and with ops team to drive ops rigor
  Identify potential points of continuous improvement to fill in existing process gaps
• Conduct data analysis to develop insights and identify areas of improvement
• Engage the Meesho Leadership as active stakeholders during business updates and review
  meetings

What you will need

• Bachelors degree in any discipline 1-3 years of work experience in start-ups/consumer internet companies/management consulting/e-commerce or logistic operations
• Strong data-driven mindset to solve problems
• Proven ability to form points of view on business implications
• Proven track record of defining and driving initiatives with minimal supervision
• Proficiency in Advanced Excel
• SQL experience is preferable.
  

About Meesho

Meesho is Indias largest marketplace for longtail products. Our vision is to enable 100 million small businesses in India to succeed online. The Meesho marketplace provides small businesses, which includes SMBs, MSMEs and individual entrepreneurs, access to millions of customers, selection from over 100 categories, pan-India logistics, payment services and customer support capabilities to efficiently run their businesses on the Meesho ecosystem.

Our Mission & Vision

Democratize internet commerce for everyone and enable 100M small businesses in India to succeed online.

Why is this our Vision?

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Our Story

Meesho was started by Vidit Aatrey and Sanjeev Barnwal with the idea to enable mom & pop stores to sell online in 2016. They soon realized that their primary users were actually sellers who did not own a shop, but sold through their social network. They realized that this is how small businesses will work in the future and built a product to democratize social commerce and enable literally anyone to start their own venture. They quickly pivoted to enabling social sellers/entrepreneurs monetise their network by providing supply, logistics and payments infrastructure.

From its humble beginnings, Meesho has successfully enabled over 15M individual entrepreneurs to start their own online businesses with zero investment, bringing e-commerce to more than 45M customers across India. Till date the company has delivered orders from 100K registered suppliers to over 26,000 pin codes in more than 4,800 cities, generating over 500 crore income for individual entrepreneurs and serving customers in more than 4,500 Tier 2 cities truly bringing e-commerce to Bharat.

Meesho is Series F funded and has raised $570 Million in a fresh round of investment led by Fidelity Management & B Capital Group joining its existing pool of investors such as Prosus Ventures, Facebook, Shunwei Capital, Venture Highway and Knollwood Investment. The latest round of investment means that Meeshos valuation is now at USD 4.9 billion within 5 months of achieving the unicorn status.

Meesho is headquartered in Bengaluru, India and was one of the 3 Indian companies to be selected for Y Combinator in 2016. It was also a part of the 1st batch of Google Launchpad Solve for India programme. In 2018 and 2019 (for two consecutive years), Meesho was named by LinkedIn as LinkedIn Indias Top 25 Startups 2019 & 2021 to work for based on top talent pull, jobseeker interest and levels of professional engagement with its employees. Meesho has also featured on Y Combinators Top Companies List 2019 and its recent 2021 list, is the only Indian startup to make it to Fast Companys The Worlds 50 Most Innovative Companies in 2020 and was declared as The Young Turks Startup of the Year at The India Business Leaders Awards 2020 by CNBC TV18. Our CEO and Co Founder Vidit Aatrey has been featured in The Economic Times 40 Under 40 list of Indias Hottest Young Business Leaders 2020. And recently, Vidit and Sanjeev have made it to Fortune Indias 40 Under 40 list of entrepreneurs.Role & responsibilities