Work from Office
Full Time
We are looking for a highly skilled and experienced Senior Associate to join our team, with 3-6 years of experience. The ideal candidate will have a strong background in account management, client relationship development, and communication. ### Roles and Responsibility Champion and lead the priority account enablement program using the Account Management Framework (AMF) of support activities. Own account reporting and ensure relevant stakeholders receive and understand reported data. Liaise with Client Service Partner and Director to own the account planning process and ensure regular reviews against planned milestones and targets. Understand strategic communication and stakeholder engagement requirements to progress the account plan agenda. Provide relevant knowledge to Account teams by liaising with respective EY Knowledge professionals/sector specialists. Contribute to complex account & business development needs, including global account planning, go-to-market research & strategy, pursuit/sales support, and pitch development. Work with BMC point of contact to plan and execute marketing initiatives that directly drive revenue. Accelerate strategy execution, particularly around prioritized Regions and strategic solutions, demonstrating high-level judgment and independence daily. Understand market trends, clients' agendas, and how they translate into revenue-generating opportunities; monitor solution revenue to understand success, opportunities, and underperformance. Coordinate global network of region account team meetings and send updated account and sector content and information. Develop and maintain relationships with service lines, Accounts, Market Segments, Emerging Markets, and subsectors to serve as a two-way conduit for connection and communication. Serve as an initial point of contact for “hotline” inquiries and account information requests. Responsible for working to develop high-impact relationships and embedding ABD support into the processes/practices of the accounts and/or community. Manage project delivery, quality control, review of deliverables, and embody the principles of exceptional client service in our support to the account teams and ABD stakeholders. Facilitate knowledge sharing and development, identifying best practices. ### Job Requirements Minimum 3 years of experience in a related field. Strong understanding of account management, client relationship development, and communication. Excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. Strong analytical and problem-solving skills. Experience in managing multiple projects simultaneously.
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