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Senior Associate - Catalog

1 years

0 Lacs

India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

drive data training solver metrics automation technology support reports analyze recording communication analysis excel onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description Are you eager to make a huge impact to a program, which will help Amazon’s Sellers grow? Are you ready to setup the best-in-class Sellers operations, define processes to drive Sellers satisfaction and work with internal teams to improve their business with Amazon? Amazon’s Retail Business Services (RBS) team is looking for a dynamic and talented candidate to achieve business/operations goals for our Sellers. You will be responsible for root causing data quality issues, researching Sellers chargeback escalations, identifying selection gaps and help expanding selection from the Sellers, and develop business relationship with Sellers in the end. This position offers an introduction to our online retail business and a broad training ground for future success. You should be a effective listener, communicator & problem-solver, and able to balance the needs and requirements of both Amazon.com and strategic Sellers. You must be able to effectively drive operational metrics and exceed ambitious business goals by engaging with internal business and operations partners.” Key job responsibilities Minimum 1 year of experience in managing small/medium scale projects independently. Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification Experience in providing support for data collection, preparing reports, exercising push back & realignment of expectations with multiple stakeholders Work with the Sellers/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow Implement and track metrics for recording the success and quality of their products Willingness to work in flexible shifts (including Night Shifts), weekends and Indian holidays. A day in the life Partnering with internal teams to manage seller relationship by championing the seller’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the sellers. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Work with internal Amazon teams & the seller to improve operational aspects of their business to providing a great consumer experience. Conduct deep analysis on the issues for the sellers and develop recommendations and action plans based on data to improve seller experience Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Preferred Qualifications Ability to drive process or procedure improvements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3012170 Show more Show less

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