Senior Associate - Banking Operations

Job Description

What You Will Do: Act as a POC for all Terminal Procurement/Merchant Pricing Requests/Sales Priority Request for activating an account/payment method in PG Should have basic understanding of PG products and features Should understand the pricing for PG Product & drive the TID allocation in the manner of the same Should be able to screen websites, merchant calling if and when required Achieve TAT & Quality targets consistently Target the Terminal procurement/STB cases at 90% Contribute in process improvements; automation in the best interest for the merchants experience Own & execute end to end cost queries internally, cross-functionally & with our banking partne r What You Will Need: 4 - 6 years of Banking operations role with any licenced Payment Aggregators Strong communication skills, oral & written Proven experience on google sheets or excel knowledge Strong inter/intrapersonal skills and an ability to build rapport with our banking partners Data analytics skills to understand & represent the activities allocated with fine presentation skills Show more Show less