Senior Associate 2, ORM Digital

We are looking for a skilled Senior Associate to join our Office of Risk Management (ORM) Digital team in Bengaluru. The ideal candidate will have 4-7 years of experience and be responsible for helping our department along the digital transformation journey with advanced software enhancements and integrations. Roles and Responsibility Design and develop automation solutions to solve complex business needs. Troubleshoot production issues and provide ongoing support to stakeholders. Evaluate business processes, anticipate requirements, and design solutions. Perform unit testing and quality assurance to ensure business requirements are met. Lead junior developer teams through the design, development, and deployment of automation solutions. Anticipate and address application user concerns and issues. Job Requirements Bachelor's degree in computer science or related field, or equivalent work experience. Ability to manage problem-solving activities efficiently and effectively. Experience with process decomposition and modeling. Exceptional attention to detail and knowledge of coding/application design best practices. Excellent user skills and customer relationship management skills. Strong understanding of business and information technology processes. Level 2 or higher Appian credential is required. Previous experience with operational process reviews and basic internal control requirements is preferred. Prior experience with enterprise systems including CRM, HRIS, ERP, and their corresponding business domain knowledge is required. Experience in developing solutions to solve complex business needs is required. Understanding of web service architectures is preferred. Experience participating in or leading Scrum meetings is required. Strong computer skills, experience with various software solutions such as Microsoft Project, Visio, PowerPoint, and Word are preferred. Strong data manipulation skills utilizing Excel, including database knowledge (Microsoft SQL, and/or Access knowledge is plus).