Senior Assistant Customer Support

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive at our company, you will be responsible for providing excellent service to our customers. Your role will involve handling customer inquiries and issues with empathy and patience. You will be expected to utilize your strong problem-solving skills to address customer needs effectively. Key Responsibilities: - Respond to customer inquiries and issues promptly and professionally - Demonstrate excellent communication skills in English and Hindi, both written and verbal - Utilize your proficiency in MS Office, CRM tools, and basic digital applications to provide efficient support - Multitask, prioritize, and manage time effectively to ensure timely resolution of customer concerns Qualifications Required: - Graduate in any discipline, preferred in Healthcare, Business, or related fields - 2+ years of experience in Customer Service/Customer Support (healthcare experience is a plus) - Strong problem-solving skills with empathy and patience Contact: 7019815945 Benefits: - Health insurance - Provident Fund,

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