Senior Application Engineer - Industrial B2B

Madhav Fluid Solutons

2 - 5 years

1 - 5 Lacs

mumbai mumbai (all areas)

Posted:1 month ago| Platform:

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Skills Required

training programs pumps b.e compressors mechanical engineering sales customer experience mechanical maintenance product training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Essential duties and responsibilities:

Technical and Applications Support
Learn and understand the product range of the company (Positive Displacement pumps, Gas Compressors and systems)
Prompt handling of customer inquiries to provide premium customer experience
Customer visits to understand application in detail and propose solutions as per requirement.
Responsible for choosing the best technical solution for the customer
Providing technical value propositions and equipment specifications to end-users and consultants
Order Fulfillment/ After Sales

Review purchase orders
Support successful order execution
Install, troubleshoot, and maintain products supplied by the Company
Provide technical product training and basic user functionality training to the customer base

Prioritize, plan, and organize various projects and track them
Communicate efficiently and effectively within the Company, suppliers, and customers as required on job to job basis
Actively participate in the training programs. Keep up-to-date product knowledge and acquire necessary skills to carry out work requirements
Report status on various projects/ activities as may be defined from time to time
Remain flexible in filling other project roles as required
To be an integral part of the team

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