Senior Analyst - Marketing Services

Role Overview: You will provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. Your role will involve supporting and facilitating data-enabled decision-making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Additionally, you will support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, supporting team lead in all business-related tasks/activities, building process documentation, and knowledge repositories. You will also be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Key Responsibilities: - Create and deliver customer requirements as per agreed SLAs - Deliver services through a structured project management approach with appropriate documentation and communication throughout the delivery of services - Ensure quality assurance by ensuring deliverables for quality and accuracy are of the highest order - Ensure on-time project delivery within stipulated deadlines - Support in the creation and maintenance of standard operating procedures (SOPs) - Support in developing and maintaining knowledge repositories that capture qualitative and quantitative reports - Participate in various knowledge sharing sessions Key Performance Indicators: - Achieve good customer satisfaction scores - Demonstrate the ability to manage multiple stakeholders/projects - Ensure on-time delivery of projects Qualification Required: Work Experience: - Operations Management and Execution - Project Management - Working experience within the pharmaceutical industry Skills: - Advertising Campaigns - Alteryx - Analytical Thinking - Brand Awareness - Business Networking - Curiosity - Digital Marketing - Email Marketing - Marketing Communications - Marketing Plans - Marketing Strategy - Media Campaigns - Process Documentation - Strategic Marketing Languages: - English Company Details: Novartis is committed to helping people with disease and their families by fostering a community of smart, passionate individuals. By collaborating, supporting, and inspiring each other, we aim to achieve breakthroughs that change patients" lives. Join us to create a brighter future together. (Note: The additional details about the company have been omitted as they were not specified in the job description),