Senior Analyst - Collections

Job Description This role reports into Assistant Manager/Deputy Manager/Manager Specific Responsibilities Interacting with US clients and helping them understand their invoices. Handling Top customer’s (US based clients) billing related queries. Reduction in Ageing & Invoice Printing Basic Understanding of Order documents/Purchase Order/ Quote Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues. Identification of right Point of Contact Combine resourcefulness and problem solving with good analytical skills of order management Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results. Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Maintained Productivity always at the given targets. Relevant Experience & Training Commerce graduate or equivalent with 3-5 years of experience in same role or in Accounting/Finance Working knowledge of MS Office and databases Excellent communication skills (written and oral) Knowledge of billing procedures and collection techniques (e.g. skip tracing) Flexibility to work in Shifts (Primarily between 7 PM to 4 AM) This requires working from office premises all 5 days a week. Career Level - IC1 Responsibilities This role reports into Assistant Manager/Deputy Manager/Manager Specific Responsibilities Interacting with US clients and helping them understand their invoices. Handling Top customer’s (US based clients) billing related queries. Reduction in Ageing & Invoice Printing Basic Understanding of Order documents/Purchase Order/ Quote Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues. Identification of right Point of Contact Combine resourcefulness and problem solving with good analytical skills of order management Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results. Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Maintained Productivity always at the given targets. Relevant Experience & Training Commerce graduate or equivalent with 3-5 years of experience in same role or in Accounting/Finance Working knowledge of MS Office and databases Excellent communication skills (written and oral) Knowledge of billing procedures and collection techniques (e.g. skip tracing) Flexibility to work in Shifts (Primarily between 7 PM to 4 AM) This requires working from office premises all 5 days a week. IC1 Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less