Senior Academic Counsellor

Job Description

Key Responsibilities: Cold Calling & Lead Generation Make outbound calls to prospective students using provided databases or leads. Generate interest and qualify leads based on course eligibility and interest. Academic Counseling Understand students' educational backgrounds and career goals. Provide detailed information about UG/PG courses, admission processes, fees, scholarships, and career outcomes. Follow-ups & Conversion Maintain regular follow-ups with leads to ensure continuous engagement. Convert inquiries into confirmed enrollments by addressing doubts, objections, and concerns. CRM and Reporting Update and maintain accurate records of student interactions in CRM systems. Prepare daily/weekly reports on call performance and enrollment numbers. Target Achievement Meet or exceed assigned sales/enrollment targets and KPIs. Work collaboratively with the admissions and marketing teams to improve conversion rates. Market Feedback Gather insights from students about course preferences and competitor offerings. Provide feedback to improve course offerings or communication strategies. Professional Communication Communicate clearly and confidently in English/Hindi or regional language as required. Uphold the brand’s reputation by maintaining a polite, positive, and professional tone. Job Types: Full-time, Permanent Pay: ₹32,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Application Question(s): What is your inhand salary ? What is your age ? What will be your Notice period ? Work Location: In person