Posted:1 day ago|
Platform:
Work from Office
Full Time
Candidate must currently be in Bangalore Must be fluent in Spoken Kannada Oversee daily mall operations during duty hours, ensuring all areas are functioning effectively. Act as the primary point of contact for tenants, customers, and emergency services during shift Conduct regular walk-throughs and inspections of the mall premises to ensure cleanliness, safety, and maintenance standards are met Address and resolve tenant and customer complaints or concerns in a timely and professional manner. Monitor and report any facility issues (e.g., escalators, air conditioning, lighting) to maintenance or technical teams Coordinate and supervise on-ground staff such as housekeeping, security, maintenance, and customer service Prepare monthly MIS reports on mall operations Ensure compliance with safety, health, and emergency procedures; respond to emergencies as needed Prepare end-of-shift reports summarizing activities, incidents, and maintenance requests Assist in organizing and executing events, promotions, and seasonal activities within the mall in coordination with the different departments of the mall. Liaise with security to manage crowd control, parking issues, and emergency responses Ensure and approve works during non business hours, in coordination with the security team.
Belhem Hospitality
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